Criterion One: Mission and Integrity Core Component 1d: The organization’s governance and administrative structures promote effective leadership and support collaborative processes that enable the organization to fulfill its mission.

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	Administrative leadership Prior to Chancellor Martha Gilliland’s departure in 2004, UMKC’s administration had made significant progress in initiating the development and implementation of a comprehensive Master Plan. Overseeing the projects outlined in the plan is one of the important ways that our administration has supported internal and external collaborations and the fulfillment of our mission.
Dedicated in August 2004, Oak Street Hall became our newest residential hall since the completion of Cherry Street Hall in 1955. Also part of the Master Plan was the Hospital Hill campus Health Sciences Building [HSB], completed in 2007. The new building provides our schools of Nursing and Pharmacy with the space to accommodate their expanding enrollments. More than 2,200 UMKC students now convene on the Hospital Hill campus for health sciences training in the HSB’s state-of-the-art lecture halls, classrooms, simulation labs and other high-quality, interactive learning environments. In 2008, HSB was awarded first place in the Public Projects category of the 2008 Cornerstone Awards presented by the Economic Development Corporation [EDC] of Kansas City. The year of HSB’s completion, Chancellor Guy Bailey announced building initiatives worth $300 million, a cost he described as “mostly on other people’s nickel.” One important example of this unusual and innovative funding was Oak Place Apartments, a two-building, 443-residence opened in Fall 2008. UMKC formed an agreement with Provident Group of Baton Rouge, La. and Atlanta-based Place Properties, which hold a 38-year land lease for the property. After the co-developers pay their debts and obligations, they will pay the remaining revenue to UMKC. Our University will then use the revenue to develop other campus improvement projects. Similar to Oak Street Hall, the new residential building advances our mission “to create a vibrant learning and campus life experience.” The same is true of another residence hall, currently being completed north of Oak Place Apartments. The new LEED-certified Herman and Dorothy Johnson Hall is the first UMKC building named for African Americans. Dorothy Johnson was a part-time professor in the UMKC Department of Psychiatry and the First Advisory Council Chair of the Women’s Foundation. A member of the Board of Trustees (and an Emeritus Trustee), Herman Johnson was the recipient of the 1990 Chancellor’s Medal. One of our several under-construction buildings is the Miller Nichols Library expansion project. The new addition will enhance library resources, centralize student educational services and provide new classrooms and study spaces for our increasing student population. In fact, the library’s expansion is a key element in our plan to increase enrollment. Through the administrative efforts, including University Advancement, the expansion project has received more than $6 million in donations from local philanthropists and foundations. Not all of the new construction projects that positively impact the University’s mission and our focus on student learning are as visibly impressive as the building projects discussed above. One such project was the construction of chilled water plants, which control chilled water, electric and plumbing systems. In an effort to conserve energy, UMKC contracted with Kansas City-based Burns and McDonnell Engineering Co., Inc. to design and construct projects that will reduce energy consumption at our Volker and Hospital Hill campuses. The plants were completed in 2008 and are projected to save the University $1.6 million in energy costs annually. UMKC’s contract with Burns and McDonnell guarantees energy savings for 15 years. Our administrative leadership has also spearheaded other initiatives that help to fulfill our key mission areas. UMKC’s two-year $200 million campaign, which successfully concluded in 2006, helps to fund scholarships, capital improvements, academic programs and professorship endowments. In an effort to strengthen our diversity efforts, Chancellor Guy Bailey established the Division of Diversity, Access and Equity, headed by the newly created position, Deputy Chancellor for Diversity, Access and Equity. During the past four years, our administration has taken the lead in launching projects that widely promote our University. One example is the UMKC comprehensive branding and marketing campaign. Phase I began in 2005 and was designed to raise the general awareness and enhance the overall image of the University in the Kansas City metropolitan area. Phase II, launched in 2008, continued the image and awareness marketing efforts, but specifically assisted in meeting our goal of increasing headcount enrollment by 19.4 percent and student credit hour enrollment by 25 percent over the next five years. The campaign used advertising outlets most popular with our targeted potential students: the Internet, cable and broadcast television, radio, mall signage, COSMOGirl and Seventeen magazines, community college and high school newsletters, and displays at high schools. As one of the initial measurements of the campaign’s success, we saw a dramatic uptick in the number of unique visits to our recruitment Web site. Beginning with approximately 4,500 hits on average, the visits more than quadrupled during the remainder of the year, jumping to 15,055 in July 2008 and peaking at 24,386 in October.
Another initiative spearheaded by the administration is the redesign of our Web site. As one of our most important communication tools, a strong internet presence offers a dynamic and interactive platform for showcasing UMKC. In addition to being a cost-effective way to communicate internally and externally, the new Web site will be invaluable for student recruitment, serving to support our goals of increasing enrollment and improving retention. Web survey results