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UMKC Information Services
→  Exchange E-Mail Antispam FAQ
Exchange Additional Antispam Methods

UMKC's Exchange E-Mail server has an opt-in option which will allow you to have suspected Junk E-Mail placed into a 'Junk E-Mail' folder automatically.  This is in addition to external filtering which is an opt-out system.  (contact abuse@umkc.edu to opt-out of the external filtering system.)

It is recommended that you use the Outlook Web Access method for filtering your email automatically.

If you would like to use this feature via Outlook Web Access, here are the steps you may take to enable it:

  1. Logon to your Exchange E-Mail using the Outlook Web Access at:
    http://www.umkc.edu/exchange/
  2. Once logged on, click on the 'Options' button in the lower left-hand corner.
  3. Scroll down to the section labeled 'Privacy and Junk E-mail Prevention'.
  4. Check-mark the option for 'Filter Junk E-mail'
  5. Optionally: Click on the 'Manage Junk E-mail Lists', and add people you trust to your 'Safe Senders' list.  (never add your own email address to this list.)

If you use Outlook 2003 on campus, it can do filtering for you.  This will only work when Outlook 2003 is running, it will not work if you access email remotely.  If you access email remotely, you should use the Outlook Web Access instructions above.

  1. From Outlook, go to Tools -> Options
  2. Click on the 'Junk E-Mail' button
  3. Select a filtering level, generally 'High' works best, but 'Low' can also be selected.
  4. If you have email getting filtered that should not get filtered, click on the 'Safe Senders' tab, and enter the email address of the person who you consider safe.  (Note anyone already in your 'Contacts' folder will be considered 'Safe'.)
  5. Click OK to save your settings, and OK to close the options window.
  6. Regularly check your 'Junk E-Mail' folder for content that may have been incorrectly marked as Junk E-Mail.
  7. If you find real email marked as Junk E-Mail, right-click on the message, select 'Junk E-Mail' and select 'Add Sender to Safe Senders List'.

Once enabled, you should periodically check your 'Junk E-mail' folder to make sure that important email is not incorrectly being moved.

If you find real e-mail messages that are being moved, go back to the Junk E-mail settings as indicated above, and add the people you trust to your 'Safe Senders' list.

Email sent from inside of Exchange will never be marked as Junk E-Mail.  Only email that originates from the Internet will be scanned to see if it is potentially Junk E-Mail.

The Exchange servers are configured to automatically empty items in the 'Junk E-Mail' folder that are over 30 days old.

Make sure you do not give out your email address to web sites you do not trust.  This is one method that will result in your e-mail address getting on to Spam lists.  Also be careful about publishing your email address on web pages, as this is another method of gathering email addresses for spam lists.

     If you have further questions on this topic and web site, or any suggestions for changes, please email abuse@umkc.edu .

 
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