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Citizen Comments/Complaints

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Internal Affairs Summary - 2016

The purpose of conducting a thorough investigation of complaints is to improve and maintain both personal and departmental integrity, accountability and quality of service to the University community. Through a formal process of review, citizen confidence and trust is preserved which establishes and maintains open communications in the University community.

 

All complaints directed against UMKCPD, its employees or practices shall be promptly investigated. UMKCPD will accept written or verbal complaints. UMKCPD maintains a brochure available to the public on how to make a complaint. This brochure is available during lobby hours or on the UMKCPD web site for access by the public. Click here to link to the brochure. Click here to link to the complaint form.

 

Citizen Complaints

A Citizen Complaint is an internal or external complaint that cannot be resolved upon receipt by the supervisor with the complainant or is formally submitted in writing or on a UMKCPD Citizen Complaint form. These complaints are forward to the affected employee's Unit commander who assigns the complaint for investigation. Any supervisor may be assigned a Citizen Complaint Investigation.

 

During 2016, there were no Internal Investigations.

 

Disciplinary Action & Policy Changes

As the result of any sustained complaint or preventable accident, progressive discipline may be instituted towards the employee involved. If findings identify unclear policy, updates or policy changes may take place.

Four Year Comparison

Findings

2013

2014

2015

2016

# of Complaints

4

1

2

0

Sustained

3

1

1

0

Not Sustained

1

0

0

0

Exonerated

0

0

0

0

Unfounded

0

0

1

0

Withdrawn

0

0

0

0

Misconduct not based on complaint

0

0

0

0

 

 

 

Contact Information

UMKC Police Department
5005 Oak St.
Kansas City, MO 64110
Emergency Dial 9-1-1
Phone: 816-235-1515
Fax: 816-235-5501
E-mail
Office hours: 24 hours per day
7 days per week
365 days per year.