Welcome to the Oak Street Hall Maintenance Request System
PLEASE READ THE INFORMATION BELOW BEFORE LOGGING IN
To log into the system click on the link at the bottom of this page.
In order to provide you with the best service possible please review the following guidelines before entering a work request…
• This system is used to request repairs to be completed by Oak Street Hall staff.
Examples of items that should be requested include; problems with room furnishings, Heat/AC, water leaks, window or mini blind issues, or problems with your bathroom/sink area.
If you maintenance need is an emergency (i.e. flood, loss of power to your room, broken window, etc.) please contact your CA of the front desk instead of putting in a work order.
SPECIAL NOTE: If you have a clogged toilet, please go to the front desk and they will give you a plunger. You are responsible for plunging the toilet first. If the problem persists, contact the front desk and report it.
• Please only enter one maintenance request at a time. If you are experiencing more than one maintenance related problem they need to be reported on separate requests.
• Work requests submitted after 4 p.m., during weekdays, will not be reviewed until the following day. Work requests entered during the weekend will not be reviewed until Monday morning. If you maintenance request is of an emergency nature please report it to the front desk.
If you are having a problem related to keys or with your internet, this system is not the method for reporting these issues.
• For lost room key/mailbox key please report this immediately to your CA or the front desk. (Do not enter a work request for this issue)
• For internet or general computer problems, contact UMKC Information Services at x2000.
• Maintenance requests entered in this system, for these types of services, will not be addressed. You must follow the above directions to have problems with these special services repaired.
You can check the status of a work order by logging on and selecting “View Tickets”. If you have questions concerning a maintenance request or if something was not completed satisfactorily, please contact Joe at cantonaj@umkc.edu.
If you have trouble accessing the system or other technical problems, related to this system, please email Sean at the address above.
LOST PASSWORD OR USERNAME? Contact cantonaj@umkc.edu