Use the links below to view specific items or scroll down to see all training opportunities, support contact information, upcoming events and important dates.
- Training Opportunities
- Walk-in Open Lab Help Sessions Walk in for help one-on-one hands-on help. ITS representatives will be available for one-on-one help with Blackboard, Wimba products, eInstruction (clickers), Turnitin, Tegrity and Respondus.
- Contact the Call Center for Students, Faculty and Staff
- Faculty and Staff Support for instructional technology products
- Important Dates including outages, course site creation dates, course site removal dates, and more
Training Opportunities
Sign up for training sessions through the Blackboard Training Registration Form.
Blackboard 8: Using the New Grade Center
Presenters:
Date:
Time:
Location:
Register: UMKC Blackboard Training Registration
Description: The new Grade Center in Blackboard is quite different from the current Gradebook. It offers many upgrades that faculty members have been asking for including: spreadsheet formatting with inline editing, contextual menus for cells, customizable report generation and more. This session will provide an overview of the tools available in the Grade Center. During this session, instructors will have the opportunity to work with the Grade Center in a sandbox course.
Other Information: Please login to Blackboard a day or two before the session to make sure you can login. If you have difficulty, contact Instructional Technology Services at its@umkc.edu or 816-235-6700.
If you plan to use your Fall2008 course to practice, make sure you archive the course prior to the workshop. Learn how!
Blackboard Webinar: Helping Students Succeed
Presenter: Blackboard, Inc.
Date:
Time:
Location:
Register: Helping Students Succeed Enrollment
Description: Blackboard Helping Students Succeed Description
Other Information: You will also need access to a phone to call in during the conference. Voice is only provided over the phone. Blackboard will email details after you enroll.
Blackboard Webinar: Helping Students Succeed
Presenter:Blackboard, Inc.
Date:
Time:
Location:
Register: Helping Students Succeed Enrollment
Description: Blackboard Helping Students Succeed Description
Other Information: You will also need access to a phone to call in during the conference. Voice is only provided over the phone. Blackboard will email details after you enroll.
Walk-in Open Lab Help Sessions
Hospital Hill
Presented by: Instructional Technology Services (ITS)
Date:
Time:
Location: Health Sciences Building (Hospital Hill), Room 3304
Sign up: Sign-up not necessary. Walk in for one-on-one hands-on help at any time between 12:00-2:00pm.
Description: ITS representatives will be available for one-on-one help with Blackboard, Wimba, eInstruction (clickers), Turnitin, Tegrity and Respondus.
Volker Campus
Presented by: Instructional Technology Services (ITS)
Date:
Time:
Location: Fine Arts, 307
Sign up: Sign-up not necessary. Walk in for one-on-one hands-on help at any time between 10:00am-12:00pm.
Description: ITS representatives will be available for one-on-one help with Blackboard, Wimba, eInstruction (clickers), Turnitin, Tegrity and Respondus.
Special Feature: Overview of GradeCenter in Blackboard
Contact the Call Center
Telephone Support: 816-235-2000
Walk-in Assistance: 4825 Troost, Room 102
Email: callcenter@umkc.edu
Submit Issue Online: Online Problem Report Form
Call Center Web Page: Call Center
Hours of Operation: Monday-Thursday: 7:00am-7:00pm
Friday: 7:00am-5:00pm
Saturday-Sunday: Closed
After Hours: An answering service is available after hours to report network outages or other IT emergencies.
Faculty & Staff Support
Telephone Support: 816-235-6700
Walk-in Assistance: 301 Fine Arts
Email: ITS@umkc.edu
Submit Issue Online: Online Problem Report Form
ITS Web Page: ITS
Hours of Operation: Monday-Friday 7:00am-6:00pm
Saturday-Sunday: Closed
Important Dates
Blackboard Outage for Server Maintenance
Date:
Time: 6:00am-2:00pm
Spring Course Sites Created
Date:
Description: Spring courses listed in Pathway will be created in Blackboard. Did you know you can copy content from previous courses into your new course? Learn how!
Blackboard Outage for Blackboard Upgrade
Date:
Description: The Blackboard servers will be down for about 4 hours between the Spring and Summer Semesters to upgrade to Blackboard 8.0. More information will be sent to instructors
soon.
Fall 2008 Courses Removed from Server
Date:
Description: All Fall 2008 courses will be removed from the server. No student data will be kept. Archive your course to keep a record of student data in the event of an incomplete, grade dispute or other unforeseen event.
