UMKC Information Access
→  Instructional Technology Services
→ Online Learning
INSTRUCTIONAL TECHNOLOGY SERVICES
Instructional Technology Services (ITS) manages and develops online learning and distance education delivery systems. Services include:  Technical support, training, media conversion for online learning objects, and course site design consultation. The links below are to web pages for supported systems and applications.

ITS Software: Macintosh-Compatibility Matrix



BLACKBOARD 9

Blackboard Login
Blackboard Login

View System Outage information

Need help with your Blackboard course?

Also, take advantage of these resources available to UMKC instructors and students:

  • View the Training Workshops on the ITS Calendar
  • Blackboard 9 Support Site for Faculty
  • Blackboard 9 Support Site for Students
  • Get Your Own Workshop: Why wait for a scheduled workshop when you can schedule your own, on your terms? If you can get five people to participate, we can work with you to arrange a workshop around your schedule and your individual interests or needs. To schedule a workshop, contact ITS@umkc.edu, stop in at Fine Arts, Room 314, or call us at 816-235-6700.
  • Need Help Now? Walk in to Fine Arts, Room 314, or call us at 816.235.6700 to receive immediate assistance with your course. Our hours are M-F 7:00am-6:00pm.


Emergency Preparedness Using Wimba Classroom




OFFERED SUPPORT

  • Audio/Video Services - Contact us for any of the following services: Videoconferencing, ITV Classroom Facilities, DVD Duplication, VHS to DVD transfers, audio encoding and ripping, Video Production, Studio Production, Location Video Taping, Video Archiving, and Video Stream Service.



  • New Blackboard Communicate - provides Bb IM for instant messaging, and Voice to facilitate and promote language learning and vocal instruction.

  • Blackboard Course Management System - provides tools used for presenting course content and other materials online. Blackboard includes components for communicating with students, managing course grade books, creating, and administering tests, and allows instructors to give their students secure, password-controlled access to their course materials from virtually any computer with an internet connection. Sites are available to all faculty and staff members and can be used for course delivery, staff training, and organizational collaboration.


  • Blackboard Request System - available from the "Request System" tab within Blackboard, this tool allows UMKC faculty and staff to submit requests to modify instructor assignments in a course, copy content from one semester to another, combine multiple sections of a course, or create a new organization site.


  • Campus Pack- makes wikis, blogs, podcasts, social media templates, and more available to users throughout UMKC for academic and co-curricular activities. Campus Pack is easy to use and integrates with Blackboard.

  • New Clickers (Turning Technologies) - The Turning Technologies clicker system adds interactivity to your classroom. With the receiver and response pads, you can give short quizzes, take attendance, play learning games, instantly assess students' comprehension of your lecture, and more. Clicker receivers are installed in many Ideal Learning Environment ILE classrooms.
  • Have students register clickers via Blackboard.

  • eLearning Blog - The elearning Blog supports the elearn Initiative on the UMKC Campus. Tutorials, eLearn Academy presentations, and other support materials are available.


  • Learning Object Creation - using media and/or resources from a secondary source, Instructional Technology Services staff members aid in converting movies into streaming objects, optically scanning documents, creating Blackboard-ready exams, and other learning objects. If you are interested, you will be asked to complete the Request for Copies/Duplication/Online Publishing form before we are able to copy the item.

  • Listserv electronic mailing list - using L-Soft's LISTSERV software lists can be configured to fit a wide range of needs and purposes, with multiple levels of moderation, formats such as announcement-only or free-discussion, message archiving, daily/weekly digests, and many other features. List owners have a great deal of control and flexibility. LISTSERV also supports multiple owners and/or editors, allowing a list to be administered by a team. Mailing lists are available for use by student, staff, or faculty organizations, professional or academic-interest groups, classes, academic or staff units, etc.

    Request a Listserv: http://www.umkc.edu/ia/its/forms/listserv-form.cfm
  • Moodle -  is an online course management system. UMKC Moodle hosts current semester course sites, which can easily be accessible by using your SSO. Learn more about Moodle or visit the site: http://moodle.umkc.edu/

  • Podcasting - See Tegrity Podcasting/Coursecasting, Blackboard Collaborate Voice, and/or Campus Pack.

  • Respondus - a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment program (like Microsoft Word) or moved from one eLearning system to another. Whether you are a veteran of online testing or relatively new to it, Respondus can save you hours on each project. For more information regarding Respondus please see the Blackboard site "Information for UMKC Blackboard Instructors." All UMKC faculty are automatically enrolled in this site.


  • Respondus LockDown Browser - a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser, they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. Use of Respondus is required for Lockdown Browser. For more information regarding Lockdown Browser, please see the Blackboard site "Information for UMKC Blackboard Instructors." All UMKC faculty are automatically enrolled in this site.


  • Official UMKC Island in Second Life - UMKC Information Access purchased an island for the university in late 2009. A committee was formed to guide the development of the estate and we broke ground in February 2010. UMKC will use Second Life for a variety of projects relating to marketing, education and community service. The initial phase of the project will include the building of an instructional space, an auditorium, welcome center and a replica of Scofield Hall. The island will also include an orientation area where residents can learn about Second Life, an art gallery, social areas, fountains, a soccer goal, multiple instructional areas and space for departments and schools to rent. The Official UMKC Island in Second Life will be unveiled in the Summer of 2010.


  • SharePoint- a collaboration tool for enhancing the efforts to share and organize information among various individuals and team members. SharePoint can be customized to fit the needs of the team or organization. Various site templates are available for use, including team site and basic meeting templates.


  • Tegrity Podcasting/Coursecasting - Tegrity Campus 2.0 allows coursecasting, basic and enhanced podcasting, streaming, and/or downloading of recorded/archived content. Recorded lectures include the instructor's voice and computer screenshots. Class recordings are automatically given chapter headings based on instructor slide changes and application switching. A visual index is then generated for each chapter, making lecture navigation easy.


  • Turnitin - Web-based plagiarism detection and prevention system available to all faculty and students. Through the turnitin.com web site, faculty, and students have the opportunity to check the originality of their writing assignments.


  • Training & Support - offered for the instructional technologies used at UMKC. Training sessions are customized to fit your needs.


  • Wimba Classroom - is integrated within Blackboard and provides audio, video, application sharing, polling and content display. Instructors may add vitally important elements of interaction not provided in a text-based course and personalize online courses by holding live, online classes, office hours, guest lectures, webcasts, or meetings. Record each session for students to access after class (archive) via Blackboard.


  • WordPress Blogs Faculty and Staff members interested in having a public face blog can now sign up for WordPress. To learn more about UMKC's WordPress installation or to request a blog please visit info(dot)

    System Outages
    Currently there are no outages.
    CONTACT US

    Instructional Technology Services staff members can be reached at (816) 235-6700 or ITS@umkc.edu.

    Report a problem online.




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