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→  Instructional Technology Services
→Wimba Voice
The five Wimba Voice communication tools in Blackboard include: Voice Authoring, Voice Email, Voice Board, Voice Presentation, and Wimba Podcaster. Instructors can use these tools to help facilitate and promote language learning, vocal instruction, collaboration, coaching, and assessment. Using Wimba Voice in Blackboard can increase students' engagement level and sense of interaction with the course material.

Wimba in General
    All users should run the Setup Wizard before using Wimba Voice for the first time. This will ensure that you have a successful Wimba experience.
    Wimba Voice Faculty Links
    Wimba Voice Support

    Wimba Voice 24/7 Support: Both faculty and students may use the 24/7 support from Wimba.

    Phone: 1-866-350-4978
    Email: Wimba Support
    Other: Online Knowledge Base

    Faculty: Faculty support is provided by Instructional Technology Services.

    Hours: 7 AM - 6 PM, Monday-Friday
    Phone: 816-235-6700
    Email: its@umkc.edu

    Students: Student support is provided by the Call Center.

    Hours: 7 AM - 7 PM, Monday-Thursday; 7 AM - 5 PM Friday
    Phone: 816-235-2000
    Email: callcenter@umkc.edu



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