UMKC Information Services
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| Using Personal Computers on Campus |
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Personal computers may connect to UMKC's network
via a wireless connection anywhere wireless service is available on
campus.
http://www.umkc.edu/is/nt/wirelessnetwork.asp
If you're going to be living in a
residence hall, you can connect your personal computer to the wired campus
network in your room.
http://www.umkc.edu/is/support/services/residenceHall/
Network in the residence halls access
- both wired and wireless - is controlled through
"Clean Access", a logon portal.
This program protects your computer and the campus network by checking to
make sure your computer is up-to-date with the latest security and virus scan
software.
http://www.umkc.edu/is/support/services/cleanaccess/
UMKC provides McAfee anti-virus
software to all UMKC students.
You will
need to have this software installed on your machine to connect to the Internet
from the residence halls. When you
graduate, be sure to uninstall the software, as it's only licensed to UMKC
students.
http://www.umkc.edu/is/support/services/cleanaccess/Installing McAfee VirusScan.ResNet.pdf
If you have a Windows-based computer, it will need to have the most recent
critical updates for Windows installed before Clean Access will allow you to
access the network in the residence halls.
Enabling automatic updates in Windows reduces the chances that you
will have to install these updates yourself each time you log on through Clean
Access. Full information on how to configure your computer for automatic Windows
updates can be found here:
http://www.umkc.edu/is/support/services/cleanaccess/Using Windows Update.ResNet.pdf
WARNING: Some software is strictly prohibited on campus, and Clean Access may
require that you remove one or more applications before you are allowed network
access. For example, peer-to-peer (P2P)
file-sharing software must be removed to increase security and reliability
of the campus network. If you have
programs such as Napster or BitTorrent installed, you will not be able to log on
to the campus network until it has been removed. Be sure you have read the
Copyright Essentials page (referenced above). Also, see the university's
position on peer-to-peer file sharing.
http://www.umkc.edu/is/security/p2p_explanation.asp
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| Computer Labs on Campus |
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Information Services manages 10
general-use student computer labs on campus.
Student Assistants are available in these labs to help you use the
computers. All UMKC students receive 150 pages of print quota per week, which resets every Saturday
evening. Please plan your print use
accordingly.
http://www.umkc.edu/is/labs/
We ask that you follow all lab policies
while in our facilities. These are
posted in the "Information Stations" within each lab and are available online.
http://www.umkc.edu/is/labs/policies/
The labs are located conveniently throughout campus.
There is a map with the buildings which house our general use labs in
your "IS Labs Support Services" brochure.
Hours change throughout the academic year and can be found at:
http://www.umkc.edu/is/Labs/hoursLocations/
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| How to Get Help |
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There is much useful information on the UMKC Information Services home page, including News items and Outage
notices.
http://www.umkc.edu/is/
The
Call Center provides technical
support for issues related to UMKC computing resources. It is available via
phone at 816-235-2000, e-mail at
callcenter@umkc.edu
or in-person at 4825 Troost, Room 102. The Call Center is open Monday through
Thursday, 7am - 7pm and Friday, 7am - 5pm.
http://www.umkc.edu/CallCenter
You can notify us online 24x7
of problems related to UMKC computing resources, including SSO account or lab
problems. Someone will address your inquiry within 24 hours during normal
business hours (Monday through Friday, 8am - 5pm).
http://www.umkc.edu/is/comments_or_problems.asp
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| Resources and Employment |
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The
KnowledgeBase@UMKC provides answers
to a variety of computer-related questions and is available online 24x7.
http://www.umkc.edu/is/KnowledgeBase
The RooTools CD includes software to
protect your computer and the campus network and also to help you read your
email.
http://www.umkc.edu/is/support/services/rootools/
If you would like to buy computer
software or hardware, you can get great discounts at the UMKC bookstore.
http://www.umkcbookstore.com/rootech/rootech.asp
If you are interested in becoming a
Student Assistant in the IS-managed labs, please visit this web site for
instructions on how to apply:
http://labweb.umkc.edu/public/employment.htm
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| Important Policies for Computing at UMKC |
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Please familiarize yourself with UMKC's
Computer Usage Guidelines and the UMKCnet Connectivity and Usage Guidelines.
http://www.umkc.edu/is/policies/Computer Usage Guidelines.asp
http://www.umkc.edu/is/policies/UMKCnet Connectivity and Usage Guidelines.asp
Also, be aware of federal law and university policy concerning the use of UMKC's
network to transfer and view copyrighted
material. The university's position on protecting intellectual property is
stated on the Copyright Essentials page.
http://www.umsystem.edu/ums/departments/is/ip/rules.shtml
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