Using Personal Computers on Campus

Personal computers may connect to UMKC's network via a wireless connection anywhere wireless service is available on campus.

http://www.umkc.edu/is/nt/wirelessnetwork.asp

If you're going to be living in a residence hall, you can connect your personal computer to the wired campus network in your room.

http://www.umkc.edu/is/support/services/residenceHall/

Network in the residence halls access - both wired and wireless - is controlled through "SafeConnect", a logon portal.  This program protects your computer and the campus network by checking to make sure your computer is up-to-date with the latest security and virus scan software.

http://www.umkc.edu/is/support/services/safeconnect/

If you have a Windows-based computer, it will need to have the most recent critical updates for Windows installed before SafeConnect will allow you to access the network in the residence halls. Enabling automatic updates in Windows reduces the chances that you will have to install these updates yourself each time you log on through SafeConnect. Full information on how to configure your computer for automatic Windows updates can be found here:

http://www.umkc.edu/is/support/services/residenceHall/Using Windows Update.ResNet.pdf

WARNING: Some software is strictly prohibited on campus, and SafeConnect may require that you remove one or more applications before you are allowed network access. For example, peer-to-peer (P2P) file-sharing software must be removed to increase security and reliability of the campus network.  If you have programs such as Napster or BitTorrent installed, you will not be able to log on to the campus network until it has been removed. Be sure you have read the Copyright Essentials page (referenced above). Also, see the university's position on peer-to-peer file sharing.

http://www.umkc.edu/is/security/p2p_explanation.asp

	Computer Labs on Campus

Information Services manages 10 general-use student computer labs on campus.  Student Assistants are available in these labs to help you use the computers. All UMKC students receive 150 pages of print quota per week, which resets every Saturday evening.  Please plan your print use accordingly.

http://www.umkc.edu/is/labs/

We ask that you follow all lab policies while in our facilities.  These are posted in the "Information Stations" within each lab and are available online.

http://www.umkc.edu/is/labs/policies/

The labs are located conveniently throughout campus.  There is a map with the buildings which house our general use labs in your "IS Labs Support Services" brochure. Hours change throughout the academic year and can be found at:

http://www.umkc.edu/is/Labs/hoursLocations/

	How to Get Help

There is much useful information on the UMKC Information Services home page, including News items and Outage notices.

http://www.umkc.edu/is/

The Call Center provides technical support for issues related to UMKC computing resources. It is available via phone at 816-235-2000, e-mail at callcenter@umkc.edu or in-person at 4825 Troost, Room 102. The Call Center is open Monday through Thursday, 7am - 7pm and Friday, 7am - 5pm.

http://www.umkc.edu/CallCenter

You can notify us online 24x7 of problems related to UMKC computing resources, including SSO account or lab problems. Someone will address your inquiry within 24 hours during normal business hours (Monday through Friday, 8am - 5pm).

http://www.umkc.edu/is/comments_or_problems.asp

	Resources and Employment

The KnowledgeBase@UMKC provides answers to a variety of computer-related questions and is available online 24x7.

http://www.umkc.edu/is/KnowledgeBase

If you would like to buy computer software or hardware, you can get great discounts at the UMKC bookstore.

http://www.umkcbookstore.com/rootech/rootech.asp

If you are interested in becoming a Student Assistant in the IS-managed labs, please visit this web site for instructions on how to apply:

http://labweb.umkc.edu/public/employment.htm

	Important Policies for Computing at UMKC

Please familiarize yourself with UMKC's Computer Usage Guidelines and the UMKCnet Connectivity and Usage Guidelines.

http://www.umkc.edu/is/policies/Computer Usage Guidelines.asp
http://www.umkc.edu/is/policies/UMKCnet Connectivity and Usage Guidelines.asp

Also, be aware of federal law and university policy concerning the use of UMKC's network to transfer and view copyrighted material. The university's position on protecting intellectual property is stated on the Copyright Essentials page.

http://www.umsystem.edu/ums/departments/is/ip/rules.shtml