UMKC Information Services
→  Outages
 Current Outages
Currently there are no outages.
 Planned Outages

 Scheduled Blackboard Maintenance (11/28/2009 11:59:00 PM - 11/29/2009 12:01:00 PM)

Blackboard will be unavailable for approximately 12 hours starting at 11:59 PM on Friday, November 28th. During this maintenance period software updates and patches will be installed. All services should be restored by noon on Saturday, November 29th.

 Archived Outages (Last 10)

 DNS issues affecting remote desktop access (11/20/2009 - 11/21/2009)

The campus is currently experiencing Domain Naming Service (DNS) issues. This affects users who try to access their on-campus machines remotely using their computer name. If you know your computer IP address, you should be able to connect using that. Technicians will be performing server upgrades this evening to correct these issues.

 Voicemail Message Waiting Indicator Intermittent Outage (11/11/2009 4:00:00 AM - 11/11/2009 11:00:00 PM)

We are experiencing problems with the Voicemail Message Waiting indicator lights. The light may inaccurately reflect the status of new voicemail messages. However, new voicemail messages are being received properly. Technicians are working to resolve this problem. We apologize for any inconvenience.

 Exchange Issues (11/9/2009 9:05:00 AM - 11/9/2009 10:00:00 AM)

We are experiencing issues with Exchange this morning. We are currently working to resolve these issues ASAP. Thanks for your patience.

 Exchange Server Updates (11/8/2009 9:00:00 PM - 11/9/2009)

The Exchange servers will be updated this evening starting at 9pm. The entire process should not take more than one hour. Users will only experience a hiccup in service as the clusters are failed over. Users will most likely need to restart their respective email clients in order to reestablish a connection with the exchange server.

 Campus firewall upgrade (11/8/2009 - 11/8/2009 3:00:00 AM)

The existing campus firewall is being replaced with a new model. During the replacement, the campus network will not have access to external resources (Internet, Internet2, Inter Campus Network). Internal connectivity will not be impacted. It is not expected to be down the entire maintenance window but could be up and down several times.

 MyHR System Outage (11/6/2009 - 11/7/2009)

The MyHR system is currently unavailable. Technicians are working to have the system available as soon as possible.

 Outlook Live Opt-In (11/5/2009 - 11/9/2009)

The Outlook Live opt-in site is currently closed for maintenance but will re-open the morning of Monday, November 9th. We apologize for any inconvenience and thank you for your patience.

 Student Email Opt-in (11/3/2009 - 11/5/2009)

The student email opt-in process is closed for maintenance. We hope to have it available again soon. Thank you for your patience.

 Internet Explorer security zone settings... (10/27/2009)

A problem was encountered when moving the Internet Explorer security zone setting changes into production today. For users having problems with web sites not loading properly, or scripting failing, please logout and log back on to correct. The most recent set of changes should take affect at logon. We apologize for any inconvenience this has caused.

 Exchange Server Reboots (10/11/2009 10:00:00 PM - 10/11/2009 11:00:00 PM)

The Exchange servers will be rebooted this evening at 10PM due to memory and performance issues that are causing email delivery errors. The entire process should not take more than one hour. Users will only experience a hiccup in service as the clusters are failed over. Users will most likely need to restart their respective email clients in order to reestablish a connection with the exchange server.

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UMKC Information Services | Kansas City, MO 64110 | (816) 235-2000 | Email questions or comments about this web site to callcenter@umkc.edu.