Reporting Problem Email via Outlook Express

This site is only for reporting problem email received at UMKC or originating from UMKC.  If you have other email abuse problems, contact your Internet Service Provider, www.spamcop.net for spam, or for threats, your local law enforcement.

Demonstration using Microsoft Outlook Express 5.0.

See also the general information: Responding to Problem Email.

Simply forwarding or printing a note does not typically include information essential for tracing the origin of the note. The following demonstration shows how to reveal this important "header" information and forward it for expert investigation.

1. Select and open the message to view.

2. While viewing the message, select the File menu option "Properties":. In the "Properties" window, click the "details" tab, and then click the "Message Source" button.

3. Click in the "Message Source" window, and type CTRL-A to select all of the text, then CTRL-C to copy it to the clipboard.

 

4. Close the source window, then click <OK> to close the "Message Details" window.

5. Open a new mail message, and type CTRL-V to paste the message source.

6. At the top of the note, provide information identifying yourself, how to contact you, and other comments or questions. 

7. Send the message to abuse@umkc.edu 

 

8. Press the the Send button to send the note.

 

UMKC Information Services should acknowledge your note within one business day. If a note threatens violence to persons or property, please contact the UMKC Police Department, 235-1515.

(Revised 31 July 2001)