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Podcasting Support

Podcasting related support for students and faculty is provided by the following groups:. STUDENTS - The UMKC Call Center Hours: 7 AM - 7 PM, Monday-Thursday; 7 AM - 5 PM Friday Phone: 816-235-2000 Email: callcenter@umkc.edu Faculty - UMKC Instructional Technologies Hours: 7 AM - 6 PM, Monday - Friday Phone: 816-235-6700 Email: its@umkc.edu Tegrity Direct Support Hours: 6 AM - 6 PM PST, Monday-Friday Phone: 1-877-741-6360 Email: support@tegrity.com Wimba Voice Podcaster 24/7 Direct Support Phone: 1-866-350-4978 Web: WIMBA Online Knowledge Base Email: wimba@umkc.edu . TEGRITY & WINDOWS VISTA Instructors using Windows Vista might experience problems recording Tegrity Sessions which can be due to ‘User Account Control’, new security feature in Vista. Symptoms of this type of errors include that the instructor software would not install or run. Disabling User Account Control (UAC) in such cases can fix the issue. To disable UAC of your computer follow the process below: Launch MSCONFIG using Run command in the Start Menu Click on the Tools tab. Scroll down till you find "Disable UAC". Click on that line. Press the Launch button A CMD window will open. When the command is done, you can close the window. Close MSCONFIG. You need to reboot the computer for changes to apply Note that you can re-enable UAC by selecting the "Enable UAP" line and then clicking on the Launch button