Pronto Faculty FAQs

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	Wimba Pronto Faculty Questions

Faculty Frequently Asked Questions:

How can I use Pronto in my course?

Why should I use Pronto in my course?

If I am an instructor at multiple institutions, can I still use Pronto?

What happens to my account after I leave my institution?

Can I retrieve the chat logs between users?

Do I need any hardware for Pronto?

Can an instructor turn off Pronto during face-to-face time to limit distractions?

Can instructors set up groups?

How can I use Pronto in my course?
Pronto is a great tool for holding online office hours and review sessions, as well as for giving quick answers to students in need of help.

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Why should I use Pronto in my course?
Use it to communicate easily. Faculty currently send instant messages to students in the evenings and weekends. Pronto allows faculty to IM every student in their classes.

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If I’m an instructor at multiple institutions, can I still use Pronto?
Yes, Pronto will aggregate all the courses from your different schools into one Pronto interface. Each class will be listed individually with the names of your students listed in each class. That is the power of the global Pronto account – your account isn’t bound to one institution.

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What happens to my account after I leave my institution?
You have access to your Pronto account indefinitely. Simply log in with your existing sign-in name and password at your new institution. You can use Pronto for communication with the existing people in your contacts list without a populated classmates tab.

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Can I retrieve the chat logs between users?
No. Pronto does not store chat logs on the server. Only registered users may access their own chat logs (which are stored on their local machines) if they have chosen this preference.

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Do I need any hardware for Pronto?
If you wish to use Pronto’s Voice-over IP to speak, you will need a headset and mic and/or computer speakers.

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Can an instructor turn off Pronto during face-to face time to limit distractions?
Yes, any student or instructor can turn off Pronto at any time by signing out, exiting or changing status to "Away."

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Can instructors set up groups?
Yes, groups of over 100 students can be in the same Pronto session.

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