Student's Frequently Asked Questions: Why do I have to log into Blackboard before I create a Pronto account? Pronto uses Blackboard to obtain a list of other Pronto users in your classes. In order to link your Pronto account with Blackboard, you must be logged in when you create your Pronto account. Why do I have to log into Pronto before I can download the software? If you have not created an account, Pronto has no way to know what your current classes are, and will not display anyone. To make sure you have an active account before using Pronto, download of the software can only occur within Blackboard. How do I get Pronto? Simply go to the "Communications" section in any Blackboard course, click on the Pronto icon, and follow the instructions. After that, you will see classmates and instructors who also have Pronto. How do I add classmates? Pronto automatically adds classmates that have Pronto too. You can manually add any contact from the University as long as you know their username and they have created an account on Pronto. The only names that will appear on your list are those that have created an account and downloaded Pronto. Why should I use Pronto if I already use AIM or Yahoo Messenger? Because Pronto automatically populates one's contact list with the names of every classmate and instructor, Pronto is a "closed" network and doesn't allow communication with other instant messaging tools. Can I talk to people at other colleges via Pronto? Yes, although there is no directory of other Pronto users, you can Pronto friends at other colleges if you know their Pronto usernames. Can I use Pronto for group meetings and discussions? Yes, you can chat and speak online with up to 100 people at one time. What happens to my account after I leave my institution? You have accesss to your Pronto account indefinitely. Simply log in with your existing sign-in name and password at your new institution. You can use Pronto for communication with the existing people in your contacts list without a populated classmates tab. |
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