The following information is often requested by patrons of UMKC's
General Use Student Computer Labs.
Accounts
How do I log on?
How do I log off?
What if I can't access my account on the UMKC-USERS domain?
How long can I be idle before the system automatically logs me off?
Printing
How much print quota do I receive each week?
Where can I use my weekly print quota?
How much does each page of printing cost?
When does my weekly print quota reset?
Why can't I print more than 50 pages at once?
How do I see how much weekly print quota I have left?
Can I add to my print quota?
How do I see what I've printed?
What do I do if I'm not satisfied with my printouts?
Network Storage
How do I access my network (Q: drive) storage space in the labs?
How do I access my personal network storage from off-campus?
How do I request an increase in my Q: drive quota?
Software Use
How do I save an image as a .pdf file?
How do I avoid errors when printing a .pdf file?
How do I print from the PASW software (formerly SPSS)?
How can I access the Compustat database?
General Questions
How do I access my student records online?
Can I send a fax from the lab?
How do I access the Merlin database?
How do I access the UMKC Libraries' Electronic Reserves?
To log on to the computers in the IS-managed computer labs, follow these steps:
- Press the "Ctrl", "Alt", and "Delete" keys simultaneously.
- Read the information screen presented and click on "OK".
- Type your SSO ID in the "user name" box and your password in the "password" box.
- Click on the arrow to the right of the user name and password boxes.
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To log off from the computers in the IS-managed computer labs, follow these steps:
- Click on the "Start" button.
- Click on the small arrow button at the bottom-left of the window that pops-up.
- Select the "Log Off" option.
Be sure that you log off from your computer to protect your email and data files.
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If you have applied to or attended other UM campuses, your account may have been created on their
system instead of as a UMKC-USERS account. In this case, you won't have access to many of your
computer resources, like network storage space or printing. To have your account moved to the
UMKC-USERS domain, you will need to contact the
Call Center
at 235-2000.
If you wish to keep your account on the other domain, you can still log on to IS-lab machines
by selecting the appropriate domain. You will type in the appropriate domain name, then your username,
using the following format: domain_name\your_username
Here is a list of domain names that might assist you:
- TIGERS
- MST-USERS
- UMSL-USERS
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To preserve the security of your account, if you are idle for more than 15 minutes, the system you're
working on will automatically log you off.
You will receive a pop-up box notification message before this happens which gives you 3 minutes to cancel
the automatic log-off.
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UMKC students can use up to $5.00 of print quota in IS-managed labs each week at no charge.
This weekly quota does not roll-over from week to week, but resets to $5.00 every week.
If you use your entire $5.00 of free quota in any given week and choose to print additional pages,
the cost of the print job is automatically deducted from your OneCard balance (Roo Bucks).
This transfer is non-refundable!
Every time you print, you will be prompted to confirm the print job before it goes on to the printers.
This will ensure you can see how much each print job is deducting from your free print quota or your
Roo Bucks. If you have used your $5.00 of free quota in a given week, be sure you only confirm print
jobs that you wish to pay for out of your Roo Bucks.
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Your $5.00 of weekly print quota is automatically used in the IS-managed computer labs, the UMKC Libraries,
and the School of Education TLL.
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The cost of printing 8.5 x 11 black & white pages is $.05 per page.
Please check with the site you're using for costs of enhanced printing, such as color pages.
Each side of duplex printing counts as one page.
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All UMKC students' PaperCut (printing) accounts are set at $5.00 of quota late Saturday night.
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To avoid accidentally using too much of your quota at once, documents must be printed
in increments of no more than 50 pages at a time. Printing 50 pages would use half of your weekly
print quota ($2.50).
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When you log on to any computer in an IS-managed lab, a window will pop-up that tells
you how much print quota you have left.
This window can be minimized, but will always appear in the system tray at the bottom of
your monitor. You can restore the window by clicking on the item in your system tray or
task bar.
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If you have already used your $5.00 print quota for the week and choose to print
additional pages, your OneCard will automatically transfer funds (Roo Bucks) to
cover the cost. This transfer is non-refundable!
Every time you print, you will be prompted to confirm the print job before it goes
on to the printers. This will ensure you can see how much each print job is deducting
from your free print quota or Roo Bucks. If you have used your $5.00 of free quota in
a given week, be sure you only confirm print jobs that you wish to pay for out of your
Roo Bucks.
To learn more about adding funds to your Roo Bucks, please go to
http://umkc.managemyid.com
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You can see what you've printed by checking your "Print History" within the PaperCut
print management software. This can be accessed by clicking on the "Check Your Print
Quota" link at the top of this page or by clicking on "Details..." in the pop-up
window that tells you how much print quota you have left.
You can also review your print quota usage and transfers from your OneCard by checking
your "Transaction History" from this site.
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If you aren't satisfied with your printout, you can take it to the Student Assistant
and show them what is wrong. After confirming the issue, they will send in an official
problem report so that your quota can be refunded for that print job. Print quota
refunds can take up to two business days, so please plan your print use accordingly.
No monetary refunds are given, only refunds to your print quota.
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To access your Q: drive storage space, follow these steps:
- Click the "Start" button, then select "Computer" from the right side-bar that appears.
- In the "Network Drives" section, find the listing that starts with your username.
This is your Q: drive storage space.
- Double-click on the Q: drive listing. You can save your files in any folders you create here,
in the main Q: drive directory, or in the "My Documents" folder on the Q: drive.
Note: saving files to locations other than the Q: drive may result in the file being lost when
you log off of the lab computer.
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Requests for additional Q: drive quota should be directed to the Call Center at 235-2000.
More information on Q: drive quota can be found at
http://www.umkc.edu/is/cs/quota.asp.
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To save an image in .pdf format, copy the image and paste it into Microsoft Word, then select "File", "Save As..."
and scroll down to the "PDF" option.
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To print from the PASW software (formerly SPSS), export your output to a PDF file and print
the resulting PDF document.
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The Compustat database can be accessed by using the Research Insight software.
This software is available in the Bloch computer lab only.
To access the software, follow these steps:
- Click on the "Program Menu".
- Double-click the folder labeled "Research Insight".
- Double-click the file titled "Research Insight".
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There are no facilities for sending faxes from the labs. If you need to send a fax, please contact RooPrints in the
University Center.
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The Merlin database can be reached at:
http://laurel.lso.missouri.edu/
For assistance using the Merlin database, please speak with Miller Nichols Library personnel
at the front desk of the library.
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For assistance accessing the UMKC Libraries' electronic reserves, please speak with Miller Nichols Library personnel
at the front desk of the library.
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If you are having problems in any of the public labs please contact one of
the Lab Student Assistants for help.
If student assistants are unavailable in
your lab you may also contact the
UMKC Call Center
for assistance.
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