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BEFORE USING THIS FORM

If there is a Student Assistant on duty in your current lab, please ask them for assistance first.

Rebooting a machine can solve many problems.  Please reboot the machine and try again before sending in this form.

  • If the problem persists, please fill out the following form.  Information Services staff will work as quickly as possible to respond to your needs.

  • Please note that the Lab Supervisors, as well as the Student Assistants, are not authorized, trained, or responsible for fixing technical problems in the labs. 
Online Labs Problem Report Form
  Full Name  
  Email  
  Location  
  Did you try rebooting?
  Detailed Problem Description
  (Please do not include sensitive information such as your birth date or Social Security number.)  
 

If you are having problems in any of the public labs please contact one of the Lab Student Assistants for help.

If student assistants are unavailable in your lab you may also contact the UMKC Call Center for assistance.

 
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UMKC Information Services | Kansas City, MO 64110 | (816) 235-2000 | Email questions or comments about this web site to callcenter@umkc.edu.