Mobile Devices → Exchange Email Setup for Faculty & Staff

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If you are a student please visit this page for instructions.

Quick Settings

Email Address:  yourSSO@umkc.edu (replace "yourSSO" with your UMKC SSO username)
Server Address:  webmail.umkc.edu
Domain:  UMKC-USERS
Username:  Your SSO
Password:  Your SSO password

Apple iOS (iPhone / iPad / iPod Touch)

iPhone, iPod Touch and iPad with iOS4 and iOS5 using ActiveSync:
  1. Tap Settings on the Home screen
  2. Tap Mail, Contacts and Calendars
  3. Tap Add Account...
  4. Tap Microsoft Exchange
  5. In the Email box, enter your main UMKC email address (not an alias address, if you have one)
  6. Do not enter anything in the Domain box.
  7. In the User Name box, enter your full email address (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  8. In the Password box, enter your SSO password
  9. If you want, you can enter a different descriptive name for your account in the Description box
  10. Tap Next
  11. You may see one or more certificate warnings pop up – if so, tap Accept
  12. A line will appear for Server - enter webmail.umkc.edu in this box and tap Next
  13. Choose what you would like to sync and tap Done
Note: If you have synced your iPhone, iPod Touch or iPad with Outlook or iCal and Address Book using iTunes, you will lose that data if you choose to sync Calendars or Contacts.

Google Android

Android 2.1:
  1. Tap the gray Applications button.
  2. Tap Email
  3. Type in your full email address in the email address box (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  4. Type your SSO password in the password box
  5. Tap Next
  6. Choose Exchange
  7. In the Domain\Username box type in umkc-users\yourSSO (where yourSSO is your UMKC SSO username)
  8. Under server type in webmail.umkc.edu
  9. Check the box to Use secure connection (SSL)
  10. Check the box to Accept all SSL certificates
  11. Tap Next
  12. Check Send email from this account by default
  13. Tap Next
  14. Type in a name for the account
  15. Type in your name
  16. Tap Done
  17. Your email should now download. The first download can take several minutes. By default, only the last 14 days of data will sync.
Android 2.2:
  1. Open All Apps
  2. Tap Settings
  3. Choose Accounts & Sync
  4. Tap Add Account at the bottom right
  5. Tap Exchange ActiveSync
  6. Enter your full email address in the email address field (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  7. Enter your SSO password in the password field
  8. Tap Manual Setup. If prompted for account type choose Exchange.
  9. Under Server Address, enter webmail.umkc.edu for the server address
  10. Under Domain, enter UMKC-USERS
  11. Under Username, enter your SSO username
  12. Make sure Use SSL connection checkbox is checked
  13. Tap Next
  14. Choose which items you want to synchronize and tap Next
  15. Your email should now download. The first download can take several minutes. By default, only the last 14 days of data will sync.
Android 3.0 & 4.0:
  1. Launch the email app
  2. Enter your full email address in the email address field (i.e. yourSSO@umkc.edu)
  3. Enter your SSO password in the password field
  4. Tap Manual Setup
  5. Tap Exchange
  6. Enter UMKC-USERS\yourSSO in the Domain\Username field
  7. Enter your SSO password in the password field
  8. Enter webmail.umkc.edu in the server field
  9. Check the box next to Use secure connection (SSL)
  10. Check the box next to Accept all SSL certificates
  11. Tap Next
  12. Choose which items you would like to synchronize and tap Next
  13. Tap Activate
  14. Enter a nickname for this account if desired (e.g. UMKC)
  15. Tap Next
  16. Your email should now download. The first download can take several minutes.

Blackberry

  1. From the Blackberry home screen, click Blackberry Setup
  2. Click Personal Email Setup
  3. Click Email Accounts
  4. Click Add an Email Account
  5. Type your full UMKC email address (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  6. Type your SSO password
  7. Click Next
  8. Choose I will provide the settings to add this email account, if asked, and click Next
  9. Click Outlook Exchange as the Account Type and click Next
  10. Click I can access my email account using a web browser (Outlook Web Access)
  11. Click Next
  12. In the Outlook web access URL box, type https://webmail.umkc.edu
  13. In the Email Account box type in UMKC-USERS\yourSSO (where yourSSO is your UMKC SSO username)
  14. If your password isn't in the Password box, disguised as asterisks, type in your SSO password
  15. If your email address isn't in the Email Address box, type in your email address (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  16. In the Mailbox box, type in your SSO and click Next

Palm Pre (WebOS 1.x)

  1. Click the Email icon from the main screen (NOT the Messaging icon in the Menu page)
  2. Type your full UMKC email address (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  3. Type your SSO password
  4. You will get an error that automatic setup failed - click OK
  5. Click Manual Setup
  6. Under Type, select Exchange (EAS)
  7. For the Server, enter https://webmail.umkc.edu
  8. For your username, enter your full UMKC email address (yourSSO@umkc.edu, where yourSSO is your UMKC SSO username)
  9. For your password, enter your SSO password
  10. Click Sign In
    11. Note: You may need to enter the server address more than once.

Windows Mobile Certificate Update

UMKC uses SSL encryption to protect the communications between Windows Mobile devices and the Exchange email server.

In order to continue protecting the access from your Windows Mobile device, you will need to update the certificates on your Windows Mobile device before December 1st, 2010.

To update the certificates on your Windows Mobile device:

  1. From your Windows Mobile Device, start Internet Explorer
  2. From Internet Explorer on your device, type the web address:
    http://www.umkc.edu/exchange/umcertlist.cab
    and hit enter or the go button to start the download
  3. Internet Explorer will give you a download prompt.  At this prompt select 'Open file after download' and click Yes to continue the download.
  4. The certificate list will install on your device.  After it has installed, click OK on the success window.

Once you have this update on your Windows Mobile device, you will be ready to automatically use the new encryption certificate we will use on the email server.  No further changes will be needed when we make the change to the server in December.

Microsoft ActiveSync Push E-Mail Compatible Clients

This will setup your device to sync with Exchange's Calendar, Contacts, Inbox and Tasks.
The instructions are for Windows Mobile version 6.0 or later and maybe different for older versions.
For more information about Windows Mobile devices see http://www.microsoft.com/windowsmobile/en-us/default.mspx.

Microsoft Windows Mobile Professional (Pocket PC) Devices

  1. Click on the Start menu then go to Programs.
  2. Launch ActiveSync application.
  3. If your device has never been configured for ActiveSync, click on "set up your device to sync with it" link.
    1. Put in your e-mail address.
    2. Uncheck "Attempt to detect Exchange Server settings."
    3. Select Next.
    4. See step 5.
  4. If your device already been configured and you want to reconfigure, Select Menu then Configure Server.
  5. Type in webmail.umkc.edu for the server address.
  6. Click Next.
  7. Type in your SSO ID and password.
  8. Type in umkc-users for the domain.
  9. Click Next then Finish.

Microsoft Windows Mobile Standard (Smartphone) Devices

  1. Push Start then All Programs.
  2. Find and launch ActiveSync application.
  3. If your device has never been configured for ActiveSync, click on "set up your device to sync with it" link.
    1. Put in your e-mail address.
    2. Uncheck "Attempt to detect Exchange Server settings."
    3. Select Next.
    4. See step 5.
  4. If your device already been configured and you want to reconfigure, Select Menu then Configure Server.
  5. Type in webmail.umkc.edu for the server address.
  6. Push Next.
  7. Type in your SSO ID and password.
  8. Type in umkc-users for the domain.
  9. Push Next then Finish.

Help & Support

These instructions are provided as guidance. If you experience difficulties feel free to contact the UMKC IS Call Center. Alternatively, you can take the server information found in the Quick Settings at the top of this page and contact your cell phone service provider.


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