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UMKC Information Services
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How to Use Your 7911 IP Phone |
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Networking & Telecommunications Navigation Bar
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| User Guides |
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Click here to download the Quick Reference Guide.
Click here to download the full user guide.
How to enter your phone location
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| 7911 Phone Layout |
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| 1 |
Phone Screen |
Displays phone menus and call activity including caller ID, call
duration, and call state |
| 2 |
Cisco IP Phone series |
Indicates your Cisco IP Phone model series. |
| 3 |
Softkey buttons |
Each activates a softkey option displayed on your phone screen.
Click here for definitions of each softkey. |
| 4 |
Navigation button |
Allows you to scroll through menu items. |
| 5 |
Applications menu button |
Displays the Applications menu that provides access to phone logs
and directories, settings, and services. |
| 6 |
Hold button |
Places the active call on hold, resumes a call on hold,
and switches between an active call and a call on hold. |
| 7 |
Keypad |
Allows you to dial phone numbers, enter letters, and choose menu
items. |
| 8 |
Volume button |
Controls the handset, headset, speaker, and ringer volume. |
| 9 |
Handset w/ light strip |
The light strip on the handset indicates an incoming call or new
voice message. |
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| Common Phone Tasks |
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Place a call
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Go off-hook before or after dialing a number
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Redial a number
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Press Redial.
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Hold/resume a call
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Highlight the call, and press
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Forward Phone |
Press more softkey, press CFwdAll, enter the 4-digit
extension or press the Msgs softkey to forward to voicemail.
Note: Do not forward the phone to voicemail by forwarding to
x5000, it will not work correctly. |
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Transfer a call
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Press Transfer, dial the number, then press Transfer again.
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Conference Call
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Press, more > Confrn, dial the participant, then press
Confrn again.
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Call Pickup
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Lift the handset, press PickUp
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| Phone Screen Icons |
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Call Forwarding enabled |
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Call on hold |
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Connected call |
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Off-hook |
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On-hook |
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Incoming call |
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Shared line in use |
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Handset in use |
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Speaker in use (Monitor only) |
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Message waiting |
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Option Selected |
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Feature enabled |
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