How to Use Your 7911 IP Phone

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User Guides

1	Phone Screen	Displays phone menus and call activity including caller ID, call duration, and call state
2	Cisco IP Phone series	Indicates your Cisco IP Phone model series.
3	Softkey buttons	Each activates a softkey option displayed on your phone screen. Click here for definitions of each softkey.
4	Navigation button	Allows you to scroll through menu items.
5	Applications menu button	Displays the Applications menu that provides access to phone logs and directories, settings, and services.
6	Hold button	Places the active call on hold, resumes a call on hold, and switches between an active call and a call on hold.
7	Keypad	Allows you to dial phone numbers, enter letters, and choose menu items.
8	Volume button	Controls the handset, headset, speaker, and ringer volume.
9	Handset w/ light strip	The light strip on the handset indicates an incoming call or new voice message.

Place a call	Go off-hook before or after dialing a number
Redial a number	Press Redial.
Hold/resume a call	Highlight the call, and press .
Forward Phone	Press more softkey, press CFwdAll, enter the 4-digit extension or press the Msgs softkey to forward to voicemail. Note: Do not forward the phone to voicemail by forwarding to x5000, it will not work correctly.
Transfer a call	Press Transfer, dial the number, then press Transfer again.
Conference Call	Press, more > Confrn, dial the participant, then press Confrn again.
Call Pickup	Lift the handset, press PickUp