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UMKC Unity Connection Voice Messaging System
UMKC Information Services has implemented a voicemail system that integrates your voicemails and emails together in your Exchange inbox.
Allowing you to easily manage your messages and allow you to work more efficiently.
Access Unity Connection by Phone
On Campus: Dial x5000, Enter your password.
Off Campus: 816-235-5000, Press *, Enter your
extension, Enter your Password.
Access Unity Connection by Visual VoiceMail
Press the Services button
Select the VisualVoiceMail option
Type in your Phone PIN in the Password field
When finished, press the Services button twice to return Menu
Access Unity Connection by Web
Click below to access your voice messages or change your phone password, greetings, etc.
Unity
Connection Personal Communications Assistant
Click here to manage your Unity Connection account.
*Note: Log in is the same as your UMKC SSO (Exchange) Account
How to Change Your Unity Connection Phone Password
Click on the above link, "Click here to manage your Unity Connection Account".
Log on using your SSO (Exchange) account.
Click on "Messaging Assistant".
Click on Passwords column, Enter your new password (pin) and confirm.
Press the "Save" button to save your changes.
Unity Connection Phone Password Rules
Must be at least 5 digits in length.
Cannot include your extension.
Passwords will be reset every 180 days.
Must be unique. Unity remembers up to 3 previous passwords.
Cannot start with 0.
The password cannot contain your primary extension or its reverse.
The password must contain at least three different digits.
The digits cannot all be consecutive in ascending or descending order (for example, 12345 or 54321).
A digit cannot be used more than two times consecutively (for example, 14777).
The password cannot contain repeated groups of three or more digits (for example, 408510408).
The password cannot be a numeric representation of your first or last name, or the combination of your
first and last names. (For example, if your name is John Doe, you could not use a numeric representation
of johnd, johndoe, jdoe, doe.)
Other Help
Unity Quick Reference Guide (pdf)
Unity FAQ (Frequently Asked Questions)
Voicemail Etiquette Tips
Viewmail - Click here to download an add-in for Outlook for voicemail.
(Note: Please click "Run" instead of "Save".)
Who to Call
If you need help, please contact the IS Call Center at 816-235-2000.
