Networking & Telecommunications Navigation Bar
UMKC Unity Voice Messaging System
UMKC Information Services has implemented a voicemail system that integrates your voicemails and emails together in your Exchange inbox.
Allowing you to easily manage your messages and allow you to work more efficiently.
Access Unity by Phone
On Campus: Dial x5000, Enter your password.
Off Campus: 816-235-5000, Press *, Enter your
extension, Enter your Password.
Access Unity by Visual VoiceMail
Press the Services button 
Select the VisualVoiceMail option
Type in your Phone PIN in the Password field
When finished, press the Services button twice to return Menu
Access Unity by Web
Click below to change your phone password, greetings, etc.
Unity Personal Communications Assistant
Click here to manage your Unity account.
*Note: Log in is the same as your UMKC SSO (Exchange) Account
*Note: Domain name is umkc-users.
*Note: Not all options will be available to all users.
How to Change Your Unity Phone Password
Click on the above link, "Click here to manage your Unity Account".
Log on using your SSO (Exchange) account. (Domain: umkc-users)
Click on "Cisco Unity Assistant".
Under "Phone Password", please type your new password.
Press the "Save" button to save your changes.
Unity Phone Password Rules
Must be at least 5 digits in length.
Cannot include your extension.
Cannot be easy to guess. Ex. 12345 or 11111.
Passwords will be reset every 180 days.
Must be unique. Unity remembers up to 4 previous passwords.
Cannot start with 0.
Other Help
Unity Quick Reference Guide (pdf)
Unity FAQ (Frequently Asked Questions)
Voicemail Etiquette Tips
Viewmail - Click here to download an add-in for Outlook for voicemail.
(Note: Please click "Run" instead of "Save".)
Who to Call
Voicemail/Phone Problems, please contact IS Telecommunications at 816-235-1595.
Computer/SSO (Exchange) password help, please contact the IS Call Center at 816-235-2000.
