Frequently Asked Questions
| Q: How do I change my Unity Connection Phone Password? A: If your voicemail box is assigned to your email account, your password can be reset online. Please visit www.umkc.edu/unity for instructions. |
| Q: What is the Unity Connection server name? A: kc-isnt-unityc01.umkc.edu. |
| Q: Why are people telling me that when they try to leave a message, it is saying, "mailbox is full"? A: The current limits on voicemail are set to 15 Mb, which correlates to approximately 100 minutes of voicemails. Please delete voicemail that are no longer needed to free up room. |
| Q: How do I transfer a call directly
to voicemail? A: Ask the caller to hold. 1. Press "Transfer" (display phone) or "Tap" (tap phone). 2. Dial 5000. 3. Press #, and then dial the mailbox number, #, and 2. 4. Press "Transfer" (display) or hang up (tap) to finish the transfer. |
