UMKC Information Services
→  Voicemail Change Form
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Please note the new security feature at the bottom of the page.   You must type the words in the box above the submit request button to submit the form. 

 Voicemail Change Form
There are three main types of voice mail boxes.  Please see below for a brief description and hit the link for specific examples.

Authorized Signer: 
(Individual(s) who are listed for the MoCode on the PeopleSoft Authorization Website.
Usually this is the Departmental Chair, Director, Fiscal Officer, or Administrative Assistant.
)


Authorized Signer Email:
@umkc.edu
Contact Name:

Contact Email:
@umkc.edu
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Please enter the extension  to change the voicemail on:


This extension should be tied to a:
User_____Email Alias: @umkc.edu
Departmental _____(This is for voicemail boxes ties to a departmental email account.)
Generic_____(This is for voicemail boxes that are not tied to an email account but are accessible only by phone.)

Does the display on the phone need to be changed?    Phone Types


Yes_____IP :  (19 Chars)
Yes_____Display: (19 Chars)
No_____(This is a beige, tap phone, or the display will remain the same.)

Please enter any comments or special instructions (300 chars max):


* There is not a charge associated with changing users on an extension.  However, these requests will only be honored if they are submitted by an authorized person on the MoCode of the extension that is being changed. 

If you have any questions or problems, please call Telecommunications at 816-235-1595.

TYPES OF VOICE MAIL ACCOUNTS

(1)  One-to-one:  This mail box tied to a single user's e-mail account.

(2)  Departmental:  This is a mail box tied to a departmental e-mail account.  It may be accessed by multiple users.  This type of mail box is our recommendation for main  department lines  

(3) Generic:  This is a mail box that is not tied to an email account; it is accessible by phone only.  It is used for extensions that have multiple users and a related email account is not practical or desired.         

Please note the new security feature, you must type the words in the box below to submit the form.