As a UMKC student, faculty or staff member you have access to a host of online services using your UserID/SSO and password (SSO stands for single sign-on). Visit our UMKC UserID Information page for more about UserIDs.
If you don't know your UserID/SSO, contact the IS Call Center via phone at 816.235.2000 or email at callcenter@umkc.edu.
Change Your SSO Password
If you know your current UserID/SSO and password please click on the yellow icon below to change your password.
If you have any questions or problems contact the IS Call Center via phone at 816.235.2000 or email at callcenter@umkc.edu.
Reset/Create Your SSO Password
If you do not know your current password, or you need to create your initial password (student only), please click on the corresponding blue icon below to reset your password. You will need to know your Student or Employee ID to recover or create your password.
If you are a new Faculty or Staff person and don't know your UserID or password, contact the IS Call Center or your departmental IT Liaison.
If you have any questions or problems contact the IS Call Center via phone at 816.235.2000 or email at callcenter@umkc.edu.
Locked Account
Your account will become locked if you enter the wrong password 3 times. If you are receiving a message at logon that your account is locked you have two options:
- Wait 30 minutes. Your account will automatically become unlocked after a period of 30 minutes.
- If you need immediate access to your account during business hours, please call the IS Call Center at 816.235.2000.
More Information About Your Password
As a security measure, UserID/SSO passwords expire every 180 days. You will receive an email notification to your UMKC email account at 21 days, 7 days and 1 day in advance of your password expiration. Follow the instructions in the email to change your password. If you fail to change your password before the expiration don't worry - you can still use the Password Change Tool to change your password as long as you know the most recent password.
Password Best Practices - Additional information on best practices for selecting and managing your password.
By using your UserID account, you are agreeing to ALL Acceptable Use Policies and guidelines listed at http://www.umkc.edu/is/policies/.