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UMKC Remote Labs → iOS Remote Lab Connection Instructions


iOS Remote Lab Connection Instructions


Please Note: Accessing the UMKC Remote Labs from an iOS device requires the use of the free Microsoft Remote Desktop app (version 8 or higher).

Safari

  1. Install the Microsoft Remote Desktop app
  2. Visit the available labs and applications page
  3. Enter your SSO username and SSO password
  4. Tap Logon
  5. Select a Remote Lab and click on Connect to Remote Desktop
  6. If labs seats are available you will be taken to another page
  7. Tap on the Launch my session! button
  8. Tap Open in RD Client
  9. You will be prompted for credentials. Login with your fully qualified username ("UMKC-USERS\username") and SSO password
  10. Tap Logon
  11. If you are off-campus, you will be promted for credentials a second time
  12. You may notice a connection dialog while your connection is being processed
  13. Tap Connect Always
  14. You may notice a connection dialog while your session is being connected
  15. If you have not recently connected to this remote lab computer there will also be a delay as your profile is created. This is normal.
  16. You are now connected! You may browse to the start menu and launch available applications


Mozilla Firefox & Google Chrome

Due to limitations with iOS and certain web browsers, using a Remote Lab is a two part process. First you must use the Remote Labs website to get the name of the lab you want to connect to, then you must connect to that lab with the Microsoft Remote Desktop app.

Part One: Determine computer name of the lab you wish to use
  1. Visit the available labs and applications page
  2. Enter your SSO username and SSO password
  3. Click Logon
  4. Select a Remote Lab and click on Connect to Remote Desktop
  5. If labs seats are available you will be taken to another page
    Server connection string
  6. In the middle of the screen (highlighted in the image above) is the server name of the Remote Lab that was selected. Write this down or save it to your clipboard.
Part Two: Connect to the lab
  1. Install and open the Microsoft Remote Desktop app
  2. Tap New Remote Desktop
  3. Tap Connection name
  4. Enter a connection name such as UMKC Remote Labs
  5. Tap Save in the upper right corner
  6. Tap PC name
  7. Enter the name of the Remote Labs server from Part 1
  8. Tap Save in the upper right corner
  9. Tap User name
  10. In the space next to User name, type ‘umkc-users\’ followed by your SSO username (e.g.umkc-users\doej)
  11. Optional: If you choose to store your password, it is strongly recommended that you password protect your device. In the space next to Password, type your SSO Password. Note: you will need to update your Remote Desktop settings every time you change your SSO password.
  12. Tap Save in the upper right corner
  13. Tap Gateway
  14. Tap Add gateway
  15. Tap Gateway name
  16. Enter UMKC
  17. Tap Save in the upper right corner
  18. Tap Server
  19. Enter tsg.umkc.edu
  20. Tap Save in the upper right corner
  21. Tap Save in the upper right corner again
  22. Tap UMKC
  23. Tap Save in the upper right corner
  24. To open the Remote Labs session, tap UMKC Remote Labs under Remote Desktops
  25. Tap Connect Always
  26. Note: if you did not store your password (step 11), you will be prompted to enter your password two times.
  27. You may notice a connection dialog while your session is being connected
  28. If you have not recently connected to this remote lab computer there will also be a delay as your profile is created. This is normal.
  29. You are now connected! You may browse to the start menu and launch available applications

If you have any additional questions, please visit our Remote Labs FAQ or contact the IS Call Center.

  



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