Antivirus Software & Support
Students Faculty & StaffComputer viruses, worms, and other malicious software can destroy important data, compromise security, and generate a large volume of network traffic. UMKC offers protection for Staff & Faculty workstations as well as guidance for student and off-campus systems.
- Information: Antivirus Software & Support
Apple Support
Students Faculty & StaffPlease visit the site below for common support topics related to using Apple computers on the UMKC network.
- Information: Apple Support
Audio & Video Services Support
Students Faculty & StaffInformation on classroom or A/V design services and project planning assistance, requests for temporary Classroom Audio Visual equipment, and information on the different Video/Teleconferencing resources available at UMKC.
- Information: Audio & Video Services Support
Blackboard
Students Faculty & StaffBlackboard is a Learning Management System that provides an online space where instructors can place documents, videos, podcasts, lectures and many other types of files. Instructors can also use the space for asynchronous interaction by posting assignments, discussion board forums, assessments, blogs, wikis, or for synchronous interaction by using Wimba Classroom for live online classroom sessions.
- Information: Blackboard Support
- Launch: Blackboard Portal Login
Campus Labs
Students
Faculty & StaffAs part of our commitment to students, Information Services (IS) provides computer resources to all currently enrolled, fee-paying UMKC students.
- Information: Campus Lab Capacities
- Information: Campus Lab Hours & Locations
- Information: Campus Labs Home
eCommerce Solutions
Students Faculty & StaffUMKC constituents interested in developing an ecommerce based application/website/form can use either the RegOnline system or elect to have a custom application developed by Information Services. Please review the link below to learn more about these options.
- Information: Information about eCommerce options
Email Phishing Scams
Students Faculty & StaffMany colleges and universities have recently been the target of email phishing scams which attempt to trick students, faculty and staff into giving away personal information that can be used to access email or personal bank accounts.
- Information: Email Phishing Scams
Faculty/Staff/Student Lookup
Students Faculty & StaffThe Faculty/Staff/Student Lookup is a web application that allows you to search the UMKC directory of faculty, staff, students. Contact and organization information is presented.
- Launch: Faculty/Staff/Student Lookup
Fees for services
Students Faculty & StaffPlease see the attached URLs for information on our current fees
- Launch: Fee Explanation
- Launch: Pricing Information
Forms
Students Faculty & StaffAccess the link below for common IS-related forms.
- Information: Forms
ILE Classrooms
Students Faculty & StaffUMKC enables academic excellence by developing, implementing, and maintaining environments that empower teaching and learning for the faculty and students at the University of Missouri-Kansas City. The ILE classrooms provide a rich multimedia for classroom learning.
- Information: ILE Classrooms
Internet Kiosks
Students Faculty & StaffThe University of Missouri - Kansas City makes available to our students, faculty, staff, and constituents quick access to the web using internet kiosks.
- Information: Internet Kiosks
IS Call Center
Students Faculty & StaffThe UMKC Information Services Call Center serves as the front-line, technical support contact for the university. The main purpose of the Call Center is to provide exceptional technical support to current students, faculty and staff by resolving computer-related issues. We promise not only to provide technology solutions, but to listen and work with the UMKC community to exceed expectations.
- Information: IS Call Center
LISTSERV Electronic Mailing List
Students Faculty & StaffInstructional Technologies offers and supports email list services using L-Soft's LISTSERV software, which allows list owners a great deal of control and flexibility. Lists can be configured to fit a wide range of needs and purposes, with multiple levels of moderation, formats such as announcement-only or free-discussion, message archiving, daily/weekly digests, and many other features.
- Information: LISTSERV Electronic Mailing List
Mobile Device Support
Students Faculty & StaffVisit the pages below for support topics covering mobile devices (phones and tablets).
- Information: Email Setup for Mobile Devices (Faculty & Staff)
- Information: Email Setup for Mobile Devices (Students)
- Information: VPN Setup for Mobile Devices
Moodle
Students Faculty & StaffMoodle is an online course management system. UMKC Moodle hosts current semester course sites, which can easily be accessible by using your SSO.
- Information: Moodle Information
- Launch: Moodle
Networking & Files
Students Faculty & StaffBasic information on firewalls, file quotas, peer-to-peer file sharing along with instructions on requesting static IPs, firewall exceptions, and DHCP/DNS changes.
- Information: Networking & Files
Online Learning Training & Support
Students Faculty & StaffUMKC's Instructional Technologies offers training and support for our online learning delivery systems and courseware tools. We will customize training sessions to fit your need. To request a visit at your campus office or make an appointment with us for one-on-one or small group training please email its@umkc.edu. Training and support are offered several ways.
- Information: Online Learning Training & Support
Online Problem Reporting
Students Faculty & StaffCan't find what you are looking for? Want to report something is down or request help?
- Information: Online Problem Reporting
Outlook Live Email for Students
Students Faculty & StaffGeneral email-related topics and instructions, including how to get started, choosing and configuring an email program, dealing with spam, and accesing your UMKC email.
- Information: Email Setup for Mobile Devices
- Information: Outlook Live Email Support
- Launch: Check Your Email Online
Password Maintenance
Students Faculty & StaffUMKC provides online forms for changing known passwords as well as resetting unknown or expired passwords. Information on locked passwords and best practices is also available.
Pathway
Students Faculty & StaffPathway is a service for students that allows users to register for classes, add/drop classes, pay fees, access and update your personal information and more.
- Information: Pathway Training & Help (Faculty)
- Information: Pathway Training & Help (Students)
- Launch: Pathway
Personal Computer Purchasing
Students Faculty & StaffAs a faculty, staff or student member at UMKC, you are eligible to receive educational discounts on personal computer purchases (requires UMKC logon)
- Information: Purchasing Computers for Personal Use
Phones & Voicemail
Students Faculty & StaffInformation and support for campus phones, campus voicemail, and cell phones.
- Information: Phones & Voicemail
Policies & Reports
Students Faculty & StaffThe following pages contain links to Information Services reports as well as general and specific IT-related policies.
- Information: Policies & Reports
Remote Labs
Students Faculty & StaffWelcome to UMKC's Remote Labs. The UMKC Remote Labs are a collection of lab computers that are designed to be accessed from a remote broadband-connected computer. The remote lab computers have a similar configuration to the UMKC lab computers found on campus. Access to student Q: drive storage is available.
- Information: Remote Labs
- Launch: Remote Labs Login
Residence Halls (Dorms)
Students Faculty & StaffInformation about the UMKC Residence Halls pertaining to minimum requirements for connecting to the UMKC network, usage guidelines, UMKC's compliance management software/system, wireless access, and general help & support.
- Information: Residence Halls (Dorms)
Software
Students Faculty & StaffInformation on site-licensed software and educational discounts available to students, faculty, and staff.
- Information: Software
Status Reports (Outages)
Students Faculty & StaffInformation on current and upcoming service outages.
- Information: Status Reports (Outages)
Tegrity Coursecasting & Podcasting
Students Faculty & StaffTegrity is screen-capture/coursecasting software that can be used to create recordings of class lectures and presentations for viewing at a later date. It features a simple interface that is very easy to learn and use. In addition to web streaming, Tegrity also offers the instructor the ability to easily create audio and video podcasts, rss feeds and more.
- Information: Tegrity Coursecasting & Podcasting
Turnitin Suite
Students Faculty & StaffThe Turnitin Suite makes grading student papers paperless and efficient. It is comprised of the Turnitin Originality Checker, GradeMark and PeerMark. The Originality Checker compares each student's submitted paper to millions of print and online resources. GradeMark allows instructors to easily insert comments into student papers online. PeerMark facilitates a peer review of a Turnitin assignment based on criteria set by the instructor. As all three tools are tied together, the instructor can toggle between the Originality Report, PeerMark peer reviews (if applicable) and GradeMark pages while grading a student's paper, making it easier to get a 'big picture' of each student's performance without jumping between programs and windows. The grade can be entered on the same page and will automatically be entered into the Blackboard Grade Center. With one click of an arrow, the instructor can move to the next student's submission.
- Information: PeerMark (Students)
- Information: Turnitin Suite (Faculty & Staff)
VPN
Students Faculty & StaffStudents may access UMKC network resources from off-campus through a Virtual Private Network (VPN) client. The UMKC VPN client provides a secure connection to your personal and web page storage via the N: and Q: drives for Windows 7/Vista/XP computers. Additionally, Macintosh computers can connect with VPN software built into the operating system.
- Information: VPN
Web Pages
Students Faculty & StaffInformation on the creation of personal, faculty, and departmental/organizational web pages along with info on web policies, page quotas and what type of database and web development languages are available.
- Information: Web Pages
Wimba
Students Faculty & StaffWimba provides three tools: Classroom for live online web-conferencing, Bb IM for Instant Messaging, and Voice for web-based voice only tools such as Voice Authoring, Voice Email, Voice Board, Voice Presentation, and Voice Podcaster.
- Information: Bb IM
- Information: Wimba Classroom
- Information: Wimba Voice
Wireless Network Configuration & Coverage
Students Faculty & StaffUMKC provides comprehensive wireless network coverage for the UMKC campus and Hospital Hill. Coverage maps and wireless configuration instructions are provided.
- Information: Wireless Network Configuration & Coverage
