Hardware & Software Support Levels/Standards - A list of supported software, recommended minimum hardware requirements, and the three levels of IS technical support can be found here.

	Hardware

• Macintosh Support - Common support topics related to using Macintosh (Apple) computers on the UMKC network.
• UMKC Personal Computer Purchasing (UMKC Single Sign-On logon required) - Information on purchasing a personal computer for home.
• UMKC Institutional Purchasing (UMKC Single Sign-On logon required) - Information on purchasing computers and peripherals for your office (for UMKC staff and faculty only).
• Mobile Computing Devices - For purchasing information on university-owned and supported Personal Digital Assistants (PDAs) and cell phones, UMKC departments should contact IS Networking and Telecommunications at x2663. Technical support for PDAs and other mobile devices is available by contacting either the UMKC IS Call Center at (x2000), IS Networking and Telecommunication (x2663) or your IT Liaison. Configuration information for Windows Mobile (recommended) and numerous other wireless devices can be found in the UMKC Knowledgebase.  Support is limited to getting the device connected to the wireless network and synchronized to UMKC's email.

	Software

Campus Software

• Adobe Licensed Software - UMKC receives deeply discounted pricing on all Adobe titles for Staff/Faculty.
• Microsoft Departmental Software - Special Microsoft pricing is available for Staff/Faculty of UMKC.
• Miscellaneous Software - Other titles, such as Apple Leopard OSX 10.5, AutoCAD, ChemOffice, ESRI, and Mathematica are available at reduced prices.
• Site-Licensed Software - Information Services has site-licensed EndNote, Maple, SAS, and SPSS  for use by full-time faculty or staff, and students in the Student Computing Labs.

Software Support

• Microsoft Office 2007 - Support and training resources for Microsoft's Office 2007 suite.

Software Pilots & Initiatives

• Microsoft Office 2007 Deployment - Outline for the testing and deployment of Office 2007 to the UMKC community.
• Microsoft Vista Deployment - Outline for the testing and deployment of Vista to the UMKC community.

Personal Purchase Software

• Microsoft Office - Microsoft's Home Use Program allows faculty and staff to purchase one copy of Office at a deeply discounted price.
• Special One-time Academic Pricing - Windows Vista Business, Office, and select Adobe products are available through Columbia's bookstore (SSO login required).
• Academically Priced Software - Many software titles can be purchased through the UMKC Bookstore.