UMKC Information Services
→  Remote Desktop From Home

Attention: Your campus computer must be powered on and you must also have Administrator access to perform these actions. If you need assistance, please contact your IT Liaison.

If you are looking for Mac instructions, go here.

 On your Campus Computer

The following are one-time steps to perform

Windows XP

  1. Right Click on the My Computer icon, on your desktop.
  2. Select Properties.
  3. Select the Remote tab.
    1. Be sure that "Allow users to connect remotely to this computer" is checked.
    2. Write down the "Full Computer Name", except for ".kc.umkc.edu".

Windows Vista

  1. Click the Start button, then Right Click on the "Computer" icon.
  2. Select Properties, and write down the "Computer name".
  3. Click on Remote Settings located in the left column.
    1. Be sure that "Allow connections from computer running any..." is selected.
 Off-Campus Connections
Anyone wanting to use Remote Desktop from off-campus should not connect via VPN, but should instead use Terminal Services Gateway. If you have Windows XP, you will need to upgrade to Remote Desktop Client 6 through Microsoft Update. Vista has version 6 already included.

Here are the steps to connect to the Terminal Services Gateway in order to use Remote Desktop:
  1. Start Remote Desktop Client , but don't connect yet. This should be under Start -> All Programs -> Accessories -> Remote Desktop (if it is not at this location, it may not be upgraded to version 6 and needs to be upgraded first).
  2. Enter the name of the remote computer to connect to. If you don't know the name of your campus (office) computer, contact your IT Liaison.
  3. Click on Options>>
  4. Click on the Advanced tab
  5. Under Connect from anywhere click on Settings
  6. Select Use these TS Gateway server settings and enter the server name: tsg.umkc.edu
  7. Click OK to save the TS Gateway settings
  8. Click on the General tab
  9. Click Save to save this as your default settings (once saved you can skip steps 3 through 9)
  10. Click Connect
You will then be prompted for your SSO username and password two times. The first time is for your campus (office) computer, the second time is for the gateway server. You should use the email form of the username such as username@umkc.edu at both prompts.
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UMKC Information Services | Kansas City, MO 64110 | (816) 235-2000 | Email questions or comments about this web site to callcenter@umkc.edu.