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Remote Desktop → iOS Instructions

The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus).

Attention: Your campus computer must be powered on and you must also have rights to access your computer remotely. You must also follow these steps (one time only) to ensure your campus computer is ready to accept Remote Desktop connections. If you need assistance, please contact the IS Call Center or your IT Liaison.

iOS Remote Desktop Connection Instructions

Please note: The instructions below are an example of how to use the free version of the Microsoft Remote Desktop app These instructions are subject to change as Microsoft releases updates to the app. Actual steps will differ depending on which RDP app you decide to use.
  1. Open the Microsoft Remote Desktop App
  2. Tap New Remote Desktop
  3. Tap Connection name
  4. Enter a connection name such as UMKC
  5. Tap Save in the upper right corner
  6. Tap PC name
  7. Enter the name of the remote computer to connect to. If you are unable to determine the name of your campus (office) computer, contact the IS Call Center or your IT Liaison
  8. Tap Save in the upper right corner
  9. Tap User name
  10. In the space next to User name, type ‘umkc-users\’ followed by your SSO username (e.g.umkc-users\doej)
  11. Optional: If you choose to store your password, it is strongly recommended that you password protect your device. In the space next to Password, type your SSO Password. Note: you will need to update your Remote Desktop settings every time you change your SSO password.
  12. Tap Save in the upper right corner
  13. Tap Gateway
  14. Tap Add gateway
  15. Tap Gateway name
  16. Enter UMKC
  17. Tap Save in the upper right corner
  18. Tap Server
  19. Enter tsg.umkc.edu
  20. Tap Save in the upper right corner
  21. Tap Save in the upper right corner again
  22. Tap UMKC
  23. Tap Save in the upper right corner
  24. To open the Remote Desktop session, tap UMKC under Remote Desktops
  25. If you are warned that "the server certificate cannot be validated" tap Connect Always
  26. Note: if you did not store your password (step 11), you will be prompted to enter your password two times.
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.

You are now connected!


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