Apple Mail Setup
These instructions relate to both OS X 10.4 (Tiger) and OS X 10.5 (Leopard) for Mac
Important Note: Microsoft Outlook 2011 is the preferred Mac email client for use with UMKC's email system. The entire Microsoft Office Suite for Mac is available free of charge for UMKC purchased Mac computers for faculty and staff. For more information on Mac email clients, click here.
Outlook 2011 provides full Exchange support and offers a variety of features that will not be available with Apple Mail. Apple Mail does not provide full Exchange support, and lacks important functionality such as Public Folder access, Calendar support (including calendar sharing), Delegate access (granting other users the ability to view and modify your UMKC mail/calendar/Tasks/etc.), UMKC Global Address Book listings, etc. Because of these limitations, support for Apple Mail is limited to the setup instructions provided on this page. UMKC can offer no guarantee of user experience or reliability when using Apple Mail.
Regarding Password Changes: If your Apple Mail has quit working after you changed your UMKC password, click Here to fix it.
Detailed Setup Instructions
1) Locate the Mail icon
within the Applications folder, and open Mail.
2) Click the Mail menu at the top of the screen. From the drop-down menu that appears, select Preferences. This will open the Mail Preferences window.
3) From the Preferences window, click the Accounts tab. Locate the add icon at the bottom left of the Accounts pane. Click (+) to add a new account.
4) When the Add Account window appears, enter your specific information as instructed in the picture below. Your UserSSO is your email ID before the @ symbol. When you information is correct, click Continue.
5) Next you will enter the information for the Incoming Mail Server. Enter the information as instructed. Please note that the info in the picture cuts off part of the address, so be sure to enter the full addresses as listed directly below. When your information is correct, click Continue.
Incoming Mail Server: imap4.exchange.umkc.edu
Outlook Web Access Server: e2k.exchange.umkc.edu/exchange
6) Next you will enter information for the Incoming Mail Security. Enter the information as instructed in the picture below. When you information is correct, click Continue.
7) Next you will enter information for the Outgoing Mail Server. Enter the information as instructed in the picture below. Please note that the info in the picture cuts off part of the address, so be sure to enter the full address as listed directly below. When you information is correct, click Continue.
Outgoing Mail Server: smtp.exchange.umkc.edu
8) Next you will enter information for the Outgoing Mail Security. Enter the information as instructed in the picture below. When your information is correct, click Continue.
9) Now you will see the Account Summary screen. Verify with the picture below that all the information is correct for your account. If you need to make any changes, use the Go Back button to correct the appropriate information. When you are sure your settings are correct, click the Create button.
10) At this point, you should see the newly created UMKC Exchange account in the Accounts list. Click the Mailbox Behaviors pane, and configure your settings to match those in the picture below. The mailbox behavior settings are very important and having incorrect settings could do significant damage to your email account. Do not change these settings from the recommended values below unless you are absolutely confident you know what you are doing. Permanent loss of messages could result.
11) Next, click on the Advanced tab for the UMKC Exchange account. Verify that your settings match the picture below.
12) When you are confident that your settings are correct, click the red close button in the top left corner of the Accounts page. You will be asked to save your Account changes. Click Save.
At this point, your account is created and your mail messages will download shortly. Depending on your mailbox size and connection speed, this could take several minutes.
