There are four requirements for connecting to ResNet:

1. Your computer must have an existing network card or an available USB port and network adapter. USB network adapters along with the corresponding network patch cable are available for purchase from the UMKC Bookstore.
2. You must provide a data cable to connect your PC at the dorms. A CAT 6 cable is preferred, but a CAT 5 or CAT 5e will work in either the Cherry Street or Oak Street Residence Halls.
3. Your computer must be running Windows 2000/XP (32-bit versions only) or Mac OS X or better.
4. You must connect your computer to the power outlet via a surge suppressor.

We ask that you read, understand and agree to the UMKC Computer Usage guidelines, found here.

Students connecting to the campus network at the Residence Halls will be required to authenticate through the Cisco Clean Access system.  This system is designed to register your computer connection on the network.  Furthermore, students running Windows operating systems will be required to install the Cisco Clean Access Agent. 

Please review the following links to FAQs to learn more about the Cisco Clean Access system:

1. System Overview
2. Installation and Usage
3. Troubleshooting

If you cannot gain access to ResNet after reviewing the Cisco Clean Access FAQs, please contact the UMKC IS Call Center by phone at 816.235.2000 or email at callcenter@umkc.edu or submit your request online.  At the Call Center, technicians can assist you in troubleshooting the nature of the problem and quickly find the solution or walk you through the resolution of the problem.  If not, the Call Center works closely with other IS departments to escalate the call to a second-tier support technician.  This level of support is responsible for ensuring your personal computer in use at the Residence Hall is able to securely access network resources.  In doing so, we can assist with issues involving data jack connectivity, security patch installation, virus removal, system stability and other activities that directly affect your ability to get online.  For other types of computer repair issues, you are advised to use any service and support plan that was purchased with the computer or any number of local companies specializing in these types of fix-on-fail services.

UMKC students using wireless access OUTSIDE the Residence Halls will be required to authenticate via BlueScoket prior to accessing the Internet.  Upon attempting to use an Internet browser, students will need to logon to the domain, using their official UMKC Email Account Name and Password. More specifically, students in the Residence Hall will see the following page:

 

You must enter your Account Name and Password and click the Log In button before Internet access will be granted.

This is being done in order to create a more secure and stable network environment for wireless users.  Additionally, this means it will be absolutely necessary for students to activate their official UMKC Email Accounts. This can be done at any of the UMKC ICF computing labs (http://www.umkc.edu/labs). Please note: account activation is done via the Internet.