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SafeConnect

SafeConnect and the UMKC network

  1. What is SafeConnect?
    SafeConnect is a network access and compliance tool to help ensure that computers connected to the UMKC network are patched and have protection from malicious software. All residence hall computers accessing the UMKC network must authenticate through this system before they can access the network. Additionally, Windows and Macintosh computers must install the SafeConnect Policy Key before accessing the Internet. Before authentication, Internet access will be restricted to web sites that allow you to update your computer with Windows or anti-virus updates.

  2. Who must use SafeConnect?
    SafeConnect must be used by all persons accessing the UMKC network at the residence halls. This includes both wired and wireless network connectivity. All users will be required to login to the SafeConnect webpage before they can access the network. Additionally, Windows and Macintosh users will be required to download and install the SafeConnect Policy Key before accessing the network.

  3. What is the SafeConnect Policy Key?
    The SafeConnect Policy Key is client software that must be installed on Windows and Macintosh computers before they can access the network. This software ensures that your anti-virus is installed, running, and up to date. It also ensures that Windows Updates is set to automatically retrieve and install updates on a regular basis. These criteria not only help to protect your personal computer on the network but also help create a safe and speedy network environment for all users.

Installing the SafeConnect Policy Key

Getting Started:

To install the SafeConnect Policy Key on Windows or Mac:

  1. Connect to the UMKC network in your residence hall.  Wifi users should connect to the UMKCWPA network.
  2. Once connected to the network, open a web browser (ie, Firefox, Internet Explorer, Safari etc.) and attempt to visit a non-UMKC website.
  3. You will eventually be presented with the following webpage... Inline hypermedia
  4. Sign in with your SSO username & password and agree to the Acceptable Use Policy (please visit our password information page for help with your password).
  5. Next, click the blue 'Download Now' button to download the Policy Key installer.  Once the installer app download completes, run that app from the location to which your browser saved the download. Inline hypermedia
  6. Next, click the blue 'Install' button to install the Policy Key. Inline hypermedia
  7. Then, click the blue 'Finish' button. Inline hypermedia
  8. Last, click the blue 'I'm done installing' button. Inline hypermedia

You will now have Internet access in UMKC's residence halls.

Uninstalling the SafeConnect Policy Key

Windows

The policy key can be uninstalled from the 'Uninstall or change a program' menu located in the control panel.

Mac

The policy key can be uninstalled by locating "SafeConnect" in your list of applications.  Once located, simply drag the "SafeConnect" icon to your trash.

SafeConnect Warning Pages

If your computer becomes out of compliance for any reason, you will begin to see warning pages.  The page will tell you why your computer is out of compliance and how to fix it.  If you don't correct the issue, your computer will eventually be blocked by SafeConnect and will be denied network access.

Below is an example of a SafeConnect warning page...

Inline hypermedia

Once you've taken action to correct the issue, click the blue 'Check Again' button to see if you are now compliant.  If you need further assistance, please call the UMKC IS Call Center at (816) 235-2000 or visit our Report a Problem page.

Blocked by SafeConnect

Once your computer has been quarantined by SafeConnect, you must take action to regain access.  In order to regain access, please call the UMKC IS Call Center at (816) 235-2000 or visit our Report a Problem page.

Below is an example of what you would see if your device has been blocked by SafeConnect...

Inline hypermedia

Android and iOS

Devices using Android or iOS are exempt from having to use SafeConnect.

Media and Gaming Devices

Entertainment devices such as game consoles, smart televisions, and DVRs are generally allowed on the network if they meet certain criteria. Ideally, devices should be capable of wired network connectivity. Entertainment devices that allow for only a wireless connection must support WPA2-Enterprise level encryption.

If you are having problems connecting your entertainment device to the network, please contact the Call Center at 813.235.2000 or callcenter@umkc.edu. You must provide the following information:

  • The make and model of the device you are trying to connect
  • The network hardware address, sometimes called the “NIC” or “MAC” address. This is a 16-character code that is unique to the device. You can usually find this information in the device’s network settings menu.

Permitted Antivirus Programs

Windows

    Authentium

    Iolo

    Panda

    Avast

    Kapersky

    PC Tools

    AVG

    Landesk

    SecureIT

    AVGuard

    Lightspeed

    Sophos

    Bitdefender

    Malwarebytes

    SpySweeper AV

    Comodo

    McAfee

    Symantec

    EZ Antivirus

    McAfee 45

    Symantec Corp

    Faronics

    McAfee NA

    Trendmicro

    Fortinet

    Microsoft OneCare

    Trendmicro

    F-Secure

    Microsoft SCEP

    Vipre Antivirus

    Gdata

    Microsoft Security Essentials

    ZoneAlarm

    Immunet

    Nod32

Mac

    Avast

    ESET

    Microsoft SCEP

    AVG

    iAntivirus

    Norton

    Avira

    Intego

    Panda

    BitDefender

    Kapersky

    Sophos

    ClamXav

    MacKeeper

    Trendmicro

    Comodo

    McAfee


Further Help


If you are having any other issues with SafeConnect please contact the UMKC IS Call Center by phone at 816.235.2000 or email at callcenter@umkc.edu or submit your request online.