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As a UMKC student, faculty or staff member you have access to a host of online services with your SSO/Username and password
(SSO stands for single sign-on). By using
your SSO account, you are agreeing to ALL Acceptable Use Policies
and guidelines listed at
http://www.umkc.edu/is/policies/.
You will need the following information to change/reset/recover/create your
password:
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Your UMKC SSO (username)
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Your date of birth
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Your UMKC Student ID number
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The last four digits of your Social Security Number
You will also need to know the answer to your Password Recovery Question.
If you have not set a Password Recovery Question, you will be able to do so
during the password recovery process.
To begin the process please
click on the corresponding icon below (Internet Explorer is recommended).
Please note: UMKC faculty & staff may also contact their departmental IT Liaison or the
Information Services Call Center.
If you have any questions about, or problems with, the password reset/recover/create process, contact the
IS Call Center at
816.235.2000.
When
selecting your new password, keep in mind that your password must:
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not contain any part of your prior password (if one exists)
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be 8-120 characters in length
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not be a word found in the dictionary
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contain at least one character from each of the following:
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lowercase letters: a-z
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uppercase letters: A-Z
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digits: 0-9
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not contain any spaces
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not be the same as your UMKC SSO (username)
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not contain any piece of personal information, such as your phone
number or address
Password Best Practices
- Additional information on best practices for
selecting and managing your password.
Your account will become locked if you enter the wrong password 3
times. If you are receiving a message at logon that your account is
locked you have two options:
- Wait 30 minutes. Your account will automatically become
unlocked after a period of 30 minutes.
- If you need immediate access to your account during business hours, please call the
IS Call Center at
816.235.2000.
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