Charges in relation to lost or stolen cards:
All cardholders pay a fee for the replacement of lost or stolen cards. Replacement card charges are $10 for the first card, $15 for a second card and $20 for all other cards.
Charges in relation to damaged cards:
All cardholders pay a fee for the replacement of damaged cards. The charge for a replacement card is $3 if the cardholder turns in their damaged card when a replacement card is being issued.
If the cardholder does not turn in the damaged card when a replacement card is being issued, charges associated with lost or stolen cards will apply (please see above for additional details).
Changing the name/picture on an existing card:
Requests for a name change or new picture, resulting in the issuance of a replacement card, costs $3 if the cardholder turns in their old card when a replacement card is being issued.
If the cardholder does not turn in the old card when a replacement card is being issued, charges associated with lost or stolen cards will apply (please see above for additional details).
If it is determined that a name is incorrect due to the University's error, no charge will be assessed to the cardholder for a replacement card as long as the old card is turned in when the replacement card is issued.
Questions about either of the above:
If you have questions about any of the above policies, please contact the One Card office via phone 816.235.6657 or via email at umkc-onecard@umkc.edu .
The UMKC One Card Office:
Student Union
Room 410
5100
Cherry St.
Kansas City, MO 64110
Hours:
8 AM - 5 PM (Mon - Fri)
Questions? Call Us:
816.235.6657
Problem with this page?
Please let us know of the issue: umkc-onecard@umkc.edu