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Registration and Records

Fees and financial aid

Your fees and financial aid are partly based on your academic program and the number of credit hours you are registered for.

Tuition and/or fee discrepancies, click here

Follow these steps if you believe there is a discrepancy with your tuition and/or fees:

  1. Verify with the Cashiers Office that you are being assessed correctly based on the information they have on record
  2. If you still believe there is an issue, you should then verify with the Registration and Records Office that you are officially registered in the correct classes and that your major is correctly listed.
  3. If either of these items is incorrect, you may have to work with your academic advisor to correct the information.

Student financial aid discrepancies, click here

Follow these steps if you believe there is a discrepancy with the financial aid you have
been awarded:

  1. Verify with the Financial Aid and Scholarships Office that they are awarding you correctly based on the information they have on record
  2. If you still believe there is an issue, you should verify with the Registration and Records Office that you are officially registered in the correct classes and that your major is listed correctly.
  3. If you are an undergraduate transfer student, you should also make sure that you have had final, official transcripts from all previous institutions sent to UMKC, so we can post your transfer credit to your academic record.
  4. If any of these items is incorrect, you may have to work with your academic advisor to correct the information.

Refund schedule for withdrawals, click here

The UMKC refund policy is based on the date of official withdrawal from classes.

Refunds for courses that do not meet during the regular session (weekend courses, abbreviated courses) are prorated based on the length of the course and the date of withdrawal.

If you receive a refund that you believe you should not have received, check your class schedule or contact the Cashier’s Office.

See the academic calendar for specific dates each semester.

Class cancellation policy/drops for non-payment, click here

Classes are not automatically cancelled for nonpayment.

It is the responsibility of all students to withdraw from classes if they will not be attending the semester. If a student withdraws from classes, he or she may still owe the University full or partial fees in accordance with the UMKC fee refund policy.

Total withdrawals and federal aid, click here

When a student totally withdraws from all of his or her classes, there is a certain percentage of aid that UMKC is required to return due to federal regulations regarding the return of Title IV funds. The amount UMKC is required to return may exceed the student’s credit balance for withdrawing from classes making the student owe a balance to UMKC.

Are there exceptions to the refund policy? Click here.

The Registration and Records Office is authorized to make exceptions in the application of the refund policy in unusual and extreme circumstances.

Official Exceptions to the Refund Policy and Form

Requests for exceptions must be submitted in writing with supporting documentation to the Registration and Records Office. Decisions will be sent in writing.

Appeals of these decisions must be made in writing and should include as many additional details as possible.

Appeals should be addressed to:

Committee on Fee Assessment and Residence
Administrative Center Room 336
5100 Rockhill Road Kansas City, MO 64110-2499

 

The committee meets monthly. Appeals are reviewed according to the committee’s meeting schedule.