Petition For Refund Exceptions Policy
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Download PDF format Petition For Refund Exception Form Petition for Refund Exception Form

  1. Exceptions to published educational fees refund policy and charges
    1. The Registration Office and the Committee on Fee Assessment and Residence are charged with the responsibility of considering and approving exceptions to the published educational fees refund policy.
    2. Any change in assessment can only be adjusted to a rate already established in the UMKC Schedule of Classes.
  2. Initial appeal by a student
    1. An appeal and all pertinent written documentation must be submitted in writing to the Registration Office prior to the end of the term. In cases of incapacitation, exceptions may be made on a case-by-case basis.
      1. Appeal forms can be obtained in the Registration Office, 115 Administrative Center
      2. Minimally, each written appeal must be dated and include the student’s name, address and phone number, student ID number, signature of the student, statement describing specifically what is being requested and for what term, statement of any extenuating circumstances, and why the request should be honored.
    2. All appeals must be submitted to the Registration Office and must meet one or more of the following criteria to be considered and approved:
      1. Written documentation of an illness, accident, injury, or situation which could not be influenced, planned for, or prevented by the student and which subsequently caused a change in the class schedule, thus changing the assessment. This provision specifically excludes conditions or chronic illnesses that remain static and are known to the student at the time of registration as well as situations that involve a student's employment.
      2. Written documentation of substantiated circumstances involving deadlines where a student has in good faith relied on information provided by a named University official, or the official’s interpretations of the text of a University document or publication, and was consequently misled or mistaken about its terms.
      3. In individual cases and when it is in the best interest of the student and the institution, the designated official in the Registration Office may grant an exception that is not stated in the criteria elsewhere.
      4. Generally, failure to complete a registration transaction with STAR or Touchtone Registration will not be grounds for consideration of an appeal.  Students are ultimately responsible to verify that registration transactions are completed. 
    3. Decisions will only address whether an adjustment of charges will be made.  Grade assignments and other academic issues are not within the scope of the procedures and should be addressed to the Dean of the school.
    4. Decisions are rendered by the designated official in the Registration Office and will be based solely upon any and all pertinent written documentation.
    5. Notification of a decision will be made in writing.
  3. Appeal of the Decision Rendered by the Registration Office
    1. Upon written request, a student may appeal the initial decision of the registration office.
    2. Appeals of this decision should be in writing and include as many details as possible.
    3. Appeals should be addressed to the Committee on Fee Assessment and Residence, Administrative Center, Room 336, 5100 Rockhill Road, Kansas City, MO 64110-2499.
    4. The committee meets monthly and decisions are made according to the committee’s meeting schedule.
  4. Refund of Tuition and Fees in the Event of a Student Death
    1. When a student dies prior to completing the current academic semester, the designated official in the Registration Office will authorize a full refund of educational fees for the current semester.
    2. Any refund will be made payable to the administrator or executor of the estate of the deceased student.
  5. Students Called to Active Military Duty
    1. Students who are called to active military duty and their activation conflicts with the current academic semester dates will be refunded full educational fees if they completely withdraw from all courses.  Adjusted refunds will be given if you are awarded for some courses and not others.
    2. Students must present a copy of their military orders to the Registration and Records Office.
    3. Depending on the time of the student’s activation, the student is advised to consult with their faculty members in regards to academic issues and grading for completed work.

Revised: 4/07/04

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