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   Undergraduate Catalog :: Information Services
 
  

Support Services

Director:
Marilyn Reisenbichler
Support Services operates the Call Center, (816) 235-2000, which provides the first level of computer support on campus. If requests can not be resolved at the Call Center, a ticket is generated and sent to the appropriate group of technicians for resolution. Support Services provides faculty and staff on campus with a full range of software support, as outlined at http://www.umkc.edu/is/support/services/software.

Free anti-virus software for students and remote access software, called RooTools, for students, faculty and staff are available for connecting to campus systems and the Internet from off-campus (http://www.umkc.edu/is/support/services/rootools).

Residence Hall students have high-speed Internet access through ResNet (http://www.umkc.edu/is/support/services/residencehall).

Support for all of these services is provided by the Call Center.

  © 2005 UMKC • Kansas City, MO 64110 • (816)235-1000 • Email questions or comments about this web site to bytes@umkc.edu.

  UMKC is an equal opportunity/affirmative action institution; Part of the University of Missouri System; Reporting Possible Copyright Infringement.
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