UMKC Alert FAQs
The UMKC campuses are operating under normal conditions. |
STUDENTS UPDATE Students register via Pathway to receive emergency text messages Instructions - w/ screen shots FACULTY/STAFF UPDATE YOUR INFORMATION Faculty and Staff register via 1. Use your UMKC User ID and Password to enter the registration page. 2. If you would like to be notified by cell phone and/or text message, enter your information and click "submit changes." Helpful Phone Numbers UMKC Call Center Helpline Human Resources
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Frequently Asked QuestionsQ. Is it mandatory that I update or include my information? A. No. Every individual has a choice in how they want to receive emergency notification. If an individual uses his/her personal cell phone as a primary communication tool, the benefits from text messaging or personal voice mail increase if that contact information has been provided. Q. Will I be charged for text messages? A. The fee for text messages depends on each user’s contractual agreement with their cell service provider. It is important to note that the UMKC Alert! notification will only be used for critical, timely emergency communication, including:
UMKC Alert! notification will not be used for less-critical messages, such as road closings, construction notices, etc. Q. How secure is my contact information? A. The contact information submitted for use with the campus-wide emergency notification system is stored in the Pathway and HR Peoplesoft systems, which is protected by multiple layers of physical and technical security. Access to that data is limited to authorized University staff. Your contact information is then transmitted via secure socket layer (SSL) technology to the vendor, 3N Communications. 3N Communications has multiple layers of security to protect the data once it is in their system. Q. Will emergency information be included on the UMKC home page and through different local media? A. Yes. Announcements regarding school closings, class cancellations due to inclement weather or emergency events, and events regarding the safety and health of our campus patrons will continue to be included on UMKC.edu, as well as umkcalert.umkc.edu. Campus closings/class cancellations also will continue to be announced through local media. Media will be contacted as a venue of distribution of information in the event of an emergency situation on either of our campuses. Q. Will my contact information be sold to telemarketers? A. No. 3n does not sell, lease, share, rent or barter personally identifiable information (names, addresses, phone numbers, etc.) to any companies or persons outside of 3n or 3n service providers. For more information, see the 3n home page. Q. What number will appear on my caller ID when an alert is issued? A. When a UMKC Alert is issued via the emergency mass notification system, the caller ID will show receipt of a call from 816-235-8888. What e-mail address will appear when an alert is issued? A. The “from” address of the emergency e-mail message sent from UMKC through the emergency mass notification system will appear as: UMKC Alert. What should I do if I receive an emergency call or e-mail from the emergency mass notification system? A. If you receive an emergency message from the emergency mass notification system, do the following:
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