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UMKC Information Services
→  UMKC Unity Voice Messaging System
Networking & Telecommunications Navigation Bar

UMKC Unity Voice Messaging System
UMKC Information Services has implemented a voicemail system that integrates your voicemails and e-mails together in your Exchange inbox. Allowing you to easily manage your messages and allow you to work more efficiently.
Access Unity by Phone
On Campus:   Dial x5000, Enter your password.
Off Campus:   816-235-5000, Press *, Enter your extension, Enter your Password.
Access Unity by Web
Click below to change your phone password, greetings, etc.

Unity Personal Communications Assistant
Click here to manage your Unity account.
*Note: Log in is the same as your UMKC SSO (Exchange) Account
*Note: Domain name is umkc-users.
*Note: Not all options will be available to all users.
How to Change Your Unity Phone Password
  • Click on the above link, "Click here to manage your Unity Account".

  • Log on using your SSO (Exchange) account. (Domain: umkc-users)

  • Click on "Cisco Unity Assistant".

  • Under "Phone Password", please type your new password.

  • Press the "Save" button to save your changes.
  • Unity Phone Password Rules
  • Must be at least 5 digits in length.
  • Cannot include your extension.
  • Cannot be easy to guess.  Ex. 12345 or 11111.
  • Passwords will be reset every 180 days.
  • Must be unique. Unity remembers up to 4 previous passwords.
  • Cannot start with 0.
  • Other Help
    Unity Quick Reference Guide (pdf)
    Unity FAQ (Frequently Asked Questions)
    Voicemail Etiquette Tips
    Viewmail - Click here to download an add-in for Outlook for voicemail.
    (Note: Please click "Run" instead of "Save".)
    Who to Call
    Voicemail/Phone Problems, please contact the Telecommunications Helpline at 816-235-1191.
    Computer/SSO (Exchange) password help, please contact the IS Call Center at 816-235-2000.

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