Your health and safety are just as important as your academic success.

It’s the university’s main priority to provide you a meaningful campus experience in the safest environment possible. We’ve been working with public health officials and medical experts to develop a comprehensive set of guidelines to help protect the health and safety of our community.

If you test positive, were exposed to COVID-19 or are exhibiting symptoms:

UMKC has a notification process for students. Start with this step: 

  • Students: Call the Student Helpline, 816-235-2222.
  • After-hours: Call 816-235-COVI.

Do not visit campus or any public areas. Follow the advice of your health-care provider, cooperate with contact tracing with public health officials and continue to practice good health hygiene

If you test positive, stay home. Within four hours of your learning of your positive test, you need to start the process for notifying UMKC so we can notify campus of a positive case and begin necessary sanitization.

Your Academic Success

  • Academic advisors will still be on campus and can meet with you in person or via Zoom.
  • If you need academic access and accommodations, contact UMKC Services for Students with Disabilities.
  • For connectivity issues, help setting up your email account or general technology  concerns, please contact the Information Services Technology Support Center, or 816-235-2000.

Your Engagement and Involvement

  • Focus on physical distancing, not social distancing. Although the necessary safety precautions may seem at first seem to minimize social interaction, engagement and involvement activities are important aspects of the college experience.
  • UMKC offices and departments will continue to hold events and provide students opportunities to engage in social activities both in-person and virtually. However, these activities will be structured to protect all members of the UMKC community.
  • Students will have the opportunity to get involved in student organizations.
  • Finally, we recognize that during this unprecedented situation, it is normal to be anxious and want clear answers. If you have any questions about resources or campus policies, please call the UMKC Student Helpline at 816-235-2222.

Student FAQ

How can I meet with my advisor to enroll for classes?

Academic advisors will still be on campus and can meet with you in person or via Zoom.

How will exit exams work for graduation requirements?

Students will be able to take the exam remotely from their own computer, or from a computer lab. All they need to do is send an email from their UMKC email account to asking for the instructions.

What if I am in a high-risk category that would not allow me to attend classes?

Students requesting COVID-related academic accommodations should contact Scott Laurent at 816-235-5696 or in the Student Disability Services office.



Who should I contact if I have additional questions?

Residents can contact Residential Life by phone (816-235-8840) or email ( with any additional questions.

What does Career Services look like right now?

Both UMKC Career Services and Bloch Career Services will maintain normal business hours Monday-Friday, 8 a.m.-5 p.m. through a combination of virtual and on-campus availability.

Career coaching is available outside of normal operations upon request. The office staff will rotate between working remotely and in person. One-on-one career coaching appointments are available via telephone or Zoom and can be scheduled through Handshake (login with SSO). Plexiglass has been placed at the front desk to serve as a protective barrier, six-feet social distancing and face masks will be required, hand sanitizer will be available and enhanced cleaning of commonly used items and spaces will be observed.

Most events, workshops and programs will be held virtually; and for those held on campus, six-feet social distancing and face masks will be required. Career fairs will be held virtually and student pre-registration will be required. A full schedule of programming and fairs, additional information and resources, and event registration is available on Handshake.

For more information, contact Tess Surprenant,

Will there be an in-person commencement for 2021 and 2020 graduates?

Yes! Here's the UMKC Commencement at The K website with all the details about the ceremonies on May 15 and 16.

How will ensembles, lessons, recitals and program performances work?

Conservatory leadership is currently planning for safe and engaging classes and performances.  Modifications to ensure social distancing will vary based on the course (e.g., individual lessons vs. ensemble). Please contact your program director or the Conservatory for information about specific courses.

 Are there free tests available on campus?

Yes, free driveup, rapid testing is available on campus by appointment at

Will work studies be working on campus?

Yes, federally funded work studies will be working on campus via social distancing.

If I received a scholarship tied to a specific event or outcome will I still receive the scholarships?

Yes, you will still be offered scholarships if the COVID-19 disrupts performances or events tied to a specific award. In many cases, the Academic Unit will find alternative technology methods like Zoom to allow for these types of interactions.

How can I contact Financial Aid? 

The Financial Aid and Scholarships Office is open Monday through Friday from 8 a.m. to 5 p.m.  Our staff is ready and available to assist in several formats. If you have general questions or follow up, check out our Contact page; our staff may be able to help you, or set up an online or in-person appointment.

Main Line: 816-235-1154


Online appointments will be held via Zoom meetings. In person meeting space is limited to ensure appropriate space for social distancing. Plexiglas has been installed to serve as protective barrier and hand sanitizer will be readily available. If you make an in-person appointmentm, please note that face masks will be required and be sure to maintain appropriate social distancing.

We also know many students simply need to drop off forms or documents for our office to review. If you are on campus, you can use the drop box located outside of our office. We highly encourage students to submit documents using the new Secure Document Uploader tool in Pathway (which should be available for students who have already been admitted to UMKC and have set up their UMKC accounts).

To access the tool:

  1. Login to Pathway with your UMKC Username and Password
  2. Click on Student Center
  3. In the upper, right-hand corner, click the Secure File Upload button
  4. Select the Financial Aid Office in the Office/Department drop-down
  5. Select the Document Type you are uploading
  6. Enter any Comments/Notes you’d like the Financial Aid Office to know
  7. Click Add Attachment
  8. Locate the file on your device
  9. Click Upload

A confirmation email will be sent once your document has been received.

Please contact the Financial Aid Office directly at 816-235-1154 or at if you have any questions.

Are graduate assistantships still being offered?

Due to unprecedented budget cuts as the result of COVID, some academic units have had to reduce the number of graduate assistantships they offer. Please contact your department for more information.

What will group meetings and events on campus like this year?

We are providing guidance and resources to help student organizations build community and a sense of belonging while still observing all relevant guidelines. All events must be submitted via the RooGroups event form a minimum of one week prior to the event.

Each event request will be reviewed and must comply with the university’s Roos Re-Imagine event policies. Check out the event policy[PDF] and event best practices[PDF] for more information. Room capacity and availability will be limited and restricted due to physical distancing and sanitization requirements. Please review the guidelines and best practices to evaluate the best format for hosting your student organization event/meeting: in-person, virtual or a hybrid model (both in-person and virtual).

Detailed information regarding Student Organization event planning is available online

I am worried I've been exposed to COVID-19. What should I do?

Stay calm. Do not walk into a hospital or clinic; call first so you don’t unnecessarily put others at risk. If you have any concerns about exposure, please contact the UMKC Student Health and Wellness Center at 816-235-6133 or the Kansas City Health Department at 816-513-6008. 

Will Student Health and Wellness be open? Are Counseling Services at UMKC still available?

Student Health and Wellness

  • A full array of services but with adjusted hours. We remain open 8 a.m. to 5 p.m. Monday through Friday virtually to answer phone calls and address patient needs.
  • We will continue to offer face-to-face visits in the office during the hours of 10 a.m. to 3:30 p.m.
  • Additional information can be obtained by calling 816-235-6133 or by visiting our website. Please call the office before coming in.

Counseling Services

  • We will continue to offer individual and some modified group services via HIPAA-compliant Zoom to existing clients. 
  • We will offer in-person crisis walk-in consultation at the UMKC Counseling Services office from 10 a.m. to 2 p.m. Monday through Friday.
  • Please call the office at 816-235-1635 before coming in.
  • Please visit our website for up-to-date information regarding our services, and for tools and tips for coping with the COVID-19 situation.

Students, faculty and staff are reminded to utilize the free Sanvello app available to anyone with a UMKC email address and which can be downloaded from your cell phone. For additional updates and coping resources to deal with the stress associated with COVID–19 please visit the Counseling Services website

What if a family member is immune compromised and I don't feel safe returning to campus?

We will make every reasonable effort to provide accommodations for those in high-risk categories. We will do our best to work with you and our faculty to make sure you are safe and can move forward in your program. Please contact Student Disability Services, Scott Laurent at 816-235-5696 or by email at will work with students on a case-by-case basis.

How will the university manage cleaning classrooms, bathrooms, and other public spaces?

Campus Facilities Management follows all CDC guidelines for cleaning and uses a hospital-grade disinfectant that is approved by the EPA as effective against COVID-19 and many other viruses.

How does the Department of Homeland Security rule, requiring international students to take some of their coursework face-to-face rather than online, affect international students at UMKC?

UMKC will offer classes in multiple formats in the spring semester – face-to-face, hybrid/blended, and online – providing our international students with options to meet the requirements set by the U.S. government to remain in the U.S. and continue studying. We recommend that international students review their current spring enrollment with their academic advisor to be sure they are taking the right course options to remain in compliance with the rule.

As an international student, can I stay in my home country and take classes online?

Yes, international students outside the United States may take as many online courses as they wish.

As an international student there appears to be limited emergency aid. What options are available for these situations?

International students are not eligible to apply for CARES Act funding, but they may apply for the COVID Emergency Fund created through 2020 donations.

Will UMKC help supplement the cost of mandatory insurance?

UMKC does not have funding available to cover the costs of the mandatory international student insurance, but assistance may be available in the COVID Emergency Fund.  The cost of the mandatory health insurance is negotiated by the UM System annually to ensure the best rates possible for premiums that also meet visa requirements.

Are masks being required for UMKC faculty, staff and students?


Masks are no longer required if you're fully vaccinated.

  • The CDC defines fully vaccinated as those who are 14 days or more beyond their second dose of Pfizer or Moderna vaccine or 14 days beyond the single dose of the Johnson & Johnson vaccine.
  • Masks are still required in hositals or other healthcare settings, and public transportation settings.
  • There may be some campus spaces and situations that will still need to maintain masking and distancing rules, such as clinical settings. These are under review and further information will be available soon.

Policies regarding face coverings will adjust according to any changes in health requirements and guidance.

Will student organizations be allowed to travel?

At this time, travel is not allowed (any mode) for any outside conferences or meetings. Please check back with the Office of Student Involvement for more information as these policies may change as the semester begins.

Will Greek life houses be open?

At this time the Greek life houses will be open with recommended social distancing guidelines in place.

What are the different types of online courses offered at UMKC?

UMKC has a variety of online courses and courses with online components. They are: (1) Online Asynchronous, (2) Online Synchronous, (3), Online-Campus, (4) Blended and (5) Video. The distinctions between these types of online courses is available here.

Can I be required to log in at a specific time weekly if the course is an asynchronous course?

No, asynchronous online courses do not/cannot require meeting at a specific time. Deadlines for course assignments, exams, etc. are available in the course syllabus or on the course’s Canvas site.

Can my instructor offer additional, optional sessions for synchronous or asynchronous courses?

Yes, just as faculty have office hours and may offer additional opportunities for engagement in face-to-face courses, faculty may schedule additional virtual, optional opportunities. 

If you are having difficulty attending the additional sessions and still have questions, be sure to reach out to your instructors directly. Check your course syllabus for the preferred method of contact. 

Can assignments include viewing additional video for all types of courses?

Yes, instructors have the expertise and discretion to determine course requirements, assigned readings, videos, etc. For each credit hour, students should expect to dedicate approximately 4 hours per week of work, which will include varying distributions of class lectures, discussions, readings, self-study, supplemental instruction, etc. For a 3-hour course, students should plan to dedicate on-average 12 hours of time dedicated to the course each week.

Can assignments to view additional online video include recorded discussions by the instructor?

Yes, your instructor is responsible for determining the optimal set of expectations and homework to assist your learning. 

My instructor is creating videos for my asynchronous course and allowing students to login and ask questions live. I am concerned that the students that are able to login during the recordings will have an unfair advantage.

Student questions during live sessions can assist in understanding the content. If you are unable to attend live sessions and have questions after reviewing the content, be sure reach out to your instructor as noted in the syllabus.  

Can I still get help with tutoring, Supplemental Instruction, the Writing Studio or RooUp Seminars?

UMKC Tutoring is available online via Zoom supporting a variety of classes including math, biology, chemistry, criminal justice, environmental science, physics, Spanish and French. Students can make appointments through Connect (Starfish) 7 days per week or by emailing  Virtual drop-in hours are also available Monday-Friday 11 a.m.- 3 p.m.; and Sunday, Tuesday and Thursday 7-9 p.m. A complete list of courses supported by UMKC Tutoring will be available soon online

Writing Studio consultants will be available to assist students with papers and presentations 7 days per week to video conference via Zoom. In addition, students can submit papers by email. Students can make virtual appointments using Connect (Starfish) or by emailing In addition, students can drop-in via Zoom during the following hours: Monday 9 a.m.-10 p.m.; Tuesday-Thursday 9 a.m.-7 p.m.; Friday 9 a.m.-5 p.m.; and Saturday-Sunday 1-5 p.m.

Supplemental Instruction, or SI, is available in many of the most challenging courses at UMKC. This fall, SI will be offered in three ways: in-person, hybrid (both in-person and online), and online. For in-person, or face to face, sessions, space will be limited to ensure appropriate distancing and masks will be required. For students unable to attend in person, either due to space limitations or per their preference, the in-person session will be offered at the same time online. For some courses, particularly online courses, sessions will be offered only online. Check out the complete list of sessions and times.

RooUp Seminars are brief video seminars on topics relevant for student success such as creating a study plan, note-taking, and success in an online course. RooUp Seminars are accessible to students 24/7 via the RooUp Seminar Canvas page. Instructions for accessing the Canvas page can be found online

Can I contact Student Disability Services to request accommodations for class?

  • Yes - Disability Services' office hours are 8 a.m.-5 p.m. Monday through Friday. Intake meetings will be scheduled by Zoom or phone.
  • If you already receive exam accommodations, speak with your professor about upcoming exams. Many of these accommodations will be handled online.
  • If your accommodations require a face-to-face exam, i.e. exams that require reader scribes, they will be proctored in the Office of Student Disability Services. If you have a fever, dry cough or shortness of breath please contact your professor and our office to reschedule your face-to-face exam.

What about other student services? 

Check out this A-Z list of student services at UMKC and what they're offering virtually and in-person this year. 

I am in the Reserves/National Guard. What should I do if I get activated?

Contact Eric Gormly, assistant director of Veteran Student Support Services (VSSS), at with the projected dates of activation, Student ID number and signed orders if you have them. VSSS will work with the Dean of Students office to notify your professors of your absences. It is your responsibility to let VSSS and your professors know when you have returned, and talk through options on returning to class.

I am a veteran and online courses are prohibited. What should I do?

We’ve received confirmation from our VA representative in St. Louis, as well as our liaison with the State Approving Agency, that all of the programs offered at UMKC are approved for delivery through an online modality. All benefit payments (including the Monthly Housing Allowance under the Post-9/11 GI Bill) will remain unchanged for the remainder of the term.

The VA has extended their exception for residential/online courses through the upcoming summer semester. If you enroll in a summer course that would have been classroom based but is now being taught online the VA still considers this course as residential and it will not impact your monthly housing allowance.

I am having connectivity and technology issues, which is preventing access to online classes and coursework. Who should I contact?

Please contact the Information Services Technology Support, 816-235-2000.

What if I have limited access to the internet?

The University of Missouri system is working to help secure the resources students need. For more information on resources for internet access, check out this page.

What if I need access to software programs but I'm not on campus?

In order to better provide resources to those not on campus or using personal laptops we are introducing Roo Labs Online! This is a new service that will enable students to remotely access physical Windows lab computers from anywhere and from most computing devices. Students will have access to all standard and specialized software currently installed in the computer labs. 

You can find more information about Roo Labs Online here.

What about university-related travel?

This summer, we will begin to see university-related travel return. Domestic travel may resume as long as participants follow CDC guidelines. Anyone who is planning international travel will need approval from their dean, vice chancellor or vice provost.

In the fall, university travel, domestic and international, will resume with people following all guidelines and restrictions according to the CDC. This includes study-abroad programs.

Can I still get a free pass for Ride KC? How have they changed during COVID-19? 

Ride KC is currently fare-free for all, so you don't have to have your student ID with you. Ride KC has taken several safety measures on their buses, including requiring masks and social distancing. Learn more about the changes Ride KC has made for COVID-19

Will parking rates be the same in Spring 2021?

Yes, parking rates remain unchanged.