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Mobile Devices → Office 365 Email Setup

Access to your Office 365 email on your mobile device can be accomplished using Microsoft's Outlook mobile app. Using the Outlook app, you can sync your email, calendar, and contacts.

Note: Connections using IMAP4 or POP3 are not supported for accessing your Office 365 email.

Visit the Outlook app homepage for details on the features of Microsoft's Outlooks app for mobile.


Select a topic to expand below

Microsoft Outlook for iOS Installation

    Launch the App Store App Store. Search for Microsoft Outlook Tap GET next to Outlook App Microsoft Outlook - email and calendar. Tap INSTALL. If prompted, Sign In to iTunes Store with your Apple ID. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your homescreen. Proceed to the Outlook app configuration.

Microsoft Outlook for Android Installation

    Launch the App Store Google Play Store. If prompted, Sign In using your Google Account. Search for Microsoft Outlook Tap Outlook App Microsoft Outlook. Tap INSTALL. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your homescreen or app drawer. Proceed to the Outlook app configuration.

Microsoft Outlook App Configuration

Before configuring your app, please register for Multi-factor Authentication. More information on this process can be found on our MFA registration page

Show Screenshots: iOS | Android

  1. If an introductory screen is shown on first launch of the app, tap Get Started.

  2. Enter your O365 Username in the form of <umkc username>@umsystem.edu.

  3. Tap Add Account or Continue.

Outlook - Email Address
Outlook - Email Address
  1. If the account type is not automatically detected, select Office 365.

Outlook - Account Type
Outlook - Account Type
  1. Enter your password.

  2. Tap Sign In.

Outlook - Sign In
Outlook - Sign In
  1. Authenticate your sign in by entering the code sent to you or approving the request on your mobile device.

Outlook - Sign In
Outlook - Sign In
  1. Tap Maybe Later or Skip on the add another account screen.

Outlook - Add Another Account
Outlook - Add Another Account
  1. Swipe left to review highlights of some of the apps features or tap Skip.

Outlook - Feature Highlights
Outlook - Feature Highlights
  1. On iOS, to enable notifications of recieved email and calender events, tap Turn On in the Enable Notifications popup.

    1. Tap Allow in the notification permissions popup.

Outlook - Notifications
  1. Once your Office 365 email account setup is complete, you will be taken to your Inbox.

Outlook - Inbox
Outlook - Inbox

Adding a Resource Account to Outlook

After adding your primary account you can add additional resource accounts that you have permission to access. To request a new Resource Account, please fill out an account request form

Show Screenshots: iOS | Android

  1. Open the Outlook AppOutlook App.
  2. Tap your picture or icon in the upper left corner to open the sidebar.
  3. Tap the Add Accountenvelope to add an account.
  4. Tap Add Shared Mailbox.
Outlook - Email Address
Outlook - Email Address
  1. Enter the resource account email address.
  2. Tap Add Shared Mailbox or Continue.
Outlook - Email Address
Outlook - Email Address
  1. Switch between accounts by tapping the icon in the upper left and tapping the mailbox icon in the sidebar.
Outlook - Email Address
Outlook - Email Address

Tips & FAQ

    Accessing the in-app help:

    Show Screenshots: iOS | Android

    1. On iOS, tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    Outlook - Settings
    1. Tap Help & Feedback.

    Outlook - Settings
    Outlook - Settings
    1. Tap FAQs.

    Outlook - Settings
    Outlook - Settings
    1. Select the topic you want to explore.

    Outlook - Settings
    Outlook - Settings
    Turning off the Focusd Inbox:

    Show Screenshots: iOS | Android

    1. On iOS, tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    Outlook - Settings
    1. Toggle Focused Inbox off.

    2. If you don't want your email grouped by subject, toggle Organize mail by thread off.

    Outlook - Settings
    Outlook - Settings
    Sync Contacts on iOS:

    Show Screenshots: iOS

    1. Tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    1. Tap your Office 365 account under Accounts.

    Outlook - Settings
    1. Toggle Save Contacts on.

    Outlook - Settings

    Duplicate Notifications and Contacts:

      If you are recieving duplicate email or calendar notifications or have duplicates in your device's contact list, make sure you are not syncing your Office 365 account using another app on your device.

These instructions are provided as guidance. If you experience difficulties feel free to contact the Technology Support Center.