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Cashiers Office

Tuition and Fee Refunds

We understand that plans and priorities can change, and it might be necessary to drop a class. Being aware of drop dates and the refund deadlines can help you make the best decisions in modifying your course schedule.

For Fee Refund Schedules and Fee Exchange info, click here.

Please note:  The following is a general guideline based on the start date of most courses.  For courses or programs that do not meet or begin during the normal session dates, refund amounts are based on the length of the course and date of withdrawal or written policies for that program.

Refund dates and percentages of refund, click here.

Fee Exchange information, click here.

For information about dropping classes, click here.

Dropping classes

You may drop classes in the same way you registered for classes. Always confirm your withdrawal by printing a copy of your class schedule from Pathway or obtaining a copy from the Registration Center. Withdrawing from classes does not release you from financial obligations to the University. If you have problems or questions when dropping a class, contact the Registration Center at 816-235-1125.

No one (including faculty and advisors) can withdraw for you. Undergraduate and graduate student withdrawal deadlines differ and are strictly enforced. If you require advising or have questions, contact your academic adviser before withdrawing.

A total withdrawal from all classes for a term must be completed by using the Exit Survey.

For more information, visit the site for Registration and Records.

To view all withdrawal deadlines, visit the academic calendar.

For information about refunds with direct deposit, click here.

Direct deposit

Students can view and update their Direct Deposit account on Pathway. Direct Deposit can also be set up in person at the Cashiers Office by filling out a form and submitting a voided check. 

To learn about financial aid refunds, click here.

Financial aid refunds

If Financial Aid is sufficient to cover all fees on a student account, a refund will be processed.

If you have direct deposit, the processing time is two to four business days to transfer the funds into your personal savings or checking account. If your banking information changes or if you wish to cancel your direct deposit, update it online at Pathway. Any refunds scheduled for direct deposit will go directly into the bank account set up by the student; they cannot be canceled by our office, so please make sure to update your information on Pathway. Direct deposit information remains activated from the time it is set until it is canceled by the student. For more information on setting up direct deposit, Download PDF instructions.

If you do not have direct deposit, the process from the time aid feeds onto the student account until the check is typically received may be up to three weeks. Checks are only cut once per week during non-peak refund periods and do not come to the Cashier's Office; they are mailed out directly from Columbia to the local address on file.

Financial aid BEGINS to feed onto student accounts the week before classes begin. You can view your financial status online at Pathway by clicking on " Campus Finances", then click "Account Inquiry" followed by the "Activity Tab". Financial aid disbursements and refunds will show on this tab.

Refunds from outside scholarship checks will refund after 10 business days from posting to the student account to allow time for the check to clear the bank.

To learn about other fee refunds, click here.

Other fee refunds

Fees subject to refund include the educational, non-resident, student activity, information technology, and any related miscellaneous fees which may have been assessed. Students who have registered for courses, made payment for fees and who subsequently cancel their registration before the first day of classes are eligible for a full credit.

Students whose course has been cancelled by the department will receive 100 percent credit of class fees for that course.

Students who are dropped for non-payment, withdraw from the University, or reduce their course load after classes have begun are subject to the appropriate refund schedule.

To learn about conditions for refunds, click here.

Refunds are subject to the following conditions:

If courses have not been paid in full or if you have a balance owed to Cashiers Office for other items, any credit you receive from dropping classes is applied to your student account balance first, before a refund check is issued. Refunds due to withdrawal from the University are subject to various conditions. Contact the Cashiers Office for more information at 816-235-1365. Deductions may be made from the refund amount for any other financial obligations owed to the University of Missouri-Kansas City.

No refund shall exceed the amount of fees paid.

Refunds based on credit card payments, when your last method of payment was via credit card, will be electronically refunded back to the credit card up to the amount of that credit card payment.

Students reducing hours or withdrawing from school who have received Financial Aid should check with the Financial Aid and Scholarship Office to see how your actions will affect your aid award.

A student who drops or withdraws and believes a greater refund should be authorized than provided for in the established schedule may fill out a Petition for Refund Exceptions Form in the Registration and Records Office. A decision will be made by the designated official in theRegistration and Records Office.

In exceptional cases, such as the death of a student, a 100 percent refund may be authorized at any time during the semester.


Academic Calendar

Registration and Records Forms


When does financial aid pay onto a student account?

What if I didn’t get my refund check?

Contact information

Phone: 816-235-1365
Fax: 816-235-5510

Physical location

112 Administrative Center
5115 Oak Street
Kansas City, MO 64112

Mailing Address

UMKC Cashiers Office
112 Administrative Center
5100 Rockhill Road
Kansas City, MO 64110