Employee Relations
Employee Relations helps employees and supervisors address workplace concerns, strengthen working relationships, and foster a positive, productive work environment. Whether you need assistance resolving conflict, understanding university policies, improving communication, or navigating workplace challenges, Employee Relations is available to provide guidance and support.
Services
Employee Relations offers the following services:
- Consulting with individuals and departments to foster a positive and productive work environment
- Providing conflict resolution options, including consultation, facilitation and training
- Investigating and resolving work-related complaints
- Advising and training departments on corrective actions and administering the university’s discipline process
- Providing coaching and training regarding the university’s performance evaluation system
- Advising individuals and departments on UMKC policy and procedures
- Provide guidance and information related to the employee assistance program
Complaint Resolution
We can assist in resolving many of the complaints that arise in the workplace. Many complaints start out as a problem with communication or misconceptions that lead to interpersonal conflict.
We can help you with these informal actions:
- Clarifying expectations
- Establishing accountability
- Facilitating understanding
- Reaching consensus
- Setting goals
- Training teams to work effectively
While most complaints can be resolved informally, we can also assist employees and supervisors with formal resolution options.
- Consulting with employee and supervisors related to university policy
- Faculty and staff ombudsperson
- Mediation services
Confidentiality
If you need to discuss a matter with the employee relations staff, we will maintain confidentiality in a manner consistent with state and federal regulations. Some situations may require further investigation or consultation with other campus representatives. In such cases, employees will be consulted and information will only be shared with other individuals on a need-to-know basis.
Need Assistance?
Employees and supervisors are encouraged to contact their HR Business Partner as early as possible when concerns arise. Early intervention can often help resolve issues more effectively and preserve positive working relationships.