Information Access

Software & Applications

Instructional Technology Services (ITS) manages and develops online learning and distance education delivery systems. Services include: Technical support, training, media conversion for online learning objects, and course site design consultation. The links below are to web pages for supported systems and applications.

eLearning Tools and Support

Contact Instructional Technology Support

Contact Instructional Technology Services (ITS) for assistance with Blackboard, Moodle, Panopto, LISTSERV and other Instructional Technology products.

Telephone Support is available 24 hours a day, 7 days a week: 816.235.6700

Walk-in assistance is available Monday through Friday, from 8am until 5pm. Please call between these hours to schedule an appointment.

We are located in the Fine Arts Building, Room 314.

You can also contact us using the following methods:

Submit Issue Online: Online Problem Report Form
Chat: Available via the Blackboard Portal
Fax: 816.235.1170

Contact the Call Center

The UMKC Call Center provides support for general computing questions, UMKC email, Pathway and password assistance.

Telephone Support: 816-235-2000
Walk-in Assistance: 4825 Troost, Room 102
Submit Issue Online: Online Problem Report Form
Call Center Web Page: Call Center
Hours of Operation: Monday-Thursday: 7:00am-7:00pm
Friday: 7:00am-5:00pm
Saturday-Sunday: Closed
After Hours: An answering service is available after hours to report network outages or other IT emergencies.