MENU

Status Updates


UM System wide outages can be found on the UM IT System Status website.

Current Outages

Currently there are no outages.

Upcoming Outages

There are no upcoming outages.

Past Outages (Last 72 Hours)

 Shibboleth Authentication Outage (Canvas, Box, etc.) (3/2/2021 2:30:00 PM - 3/2/2021 5:00:00 PM)

Shibboleth is currently experiencing issues that are preventing Faculty/Staff/Students from logging into many resources, including Box and Canvas.

Technicians are aware of the issue and working on a resolution.

 Campus Edge Routers - Hardware Upgrade (2/27/2021 10:00:00 PM - 2/28/2021 2:00:00 AM)

Upgrading UMKC campus edge routers to new hardware platforms. Being a major upgrade, intermittent internet outages are likely during the upgrade time frame. Campus edge router redundancy should mitigate these outages.

Current and Upcoming Change Management Notices

 Uninstall Eset Security and replace with Microsoft Defender ATP on Mac devices (11/16/2020 12:19:00 PM)

All IS Macs will have Eset removed and Microsoft defender ATP installed in its place on November 6th. If no issues are found, this will be deployed to the rest of campus on November 16th.

 Upgrade JAMF Pro (11/30/2020 10:25:00 AM)

Upgrade JAMF Pro from 10.15.1 to 10.25.2

 Windows 10 20H2 Upgrade Deployment Deadline (1/11/2021 6:00:00 AM)

The Windows 10 20H2 upgrade available in the Software Center will have an installation deadline of March 31st enabled. Starting January 11th, customers will begin to see notifications prompting them to run the upgrade at a time of their choosing before the upgrade runs automatically at the deadline. This notification will occur weekly, with increasing frequency as the deadline approaches.

Instructions on how to run the upgrade through the Software Center can be found here:
https://www.umkc.edu/is/support/services/selfservice/win10.asp

This upgrade can be run on or off campus, over DirectAccess or VPN, and can take 1-2 hours to complete.

Update: Moving start date by one week to allow adequate time to upgrade the SCCM environment prior to deadline notifications.

 Zoom Desktop Client Update (1/18/2021 3:00:00 AM)

All systems managed by SCCM and Jamf running the Zoom Desktop Client will be updated to version 5.4.7. This update includes new features, security enhancements, and bug fixes.

Full details for this update can be found at https://support.zoom.us/hc/en-us/articles/201361953-New-updates-for-Windows

 Palo Alto GlobalProtect VPN Client Deployment (1/25/2021 3:00:00 AM)

The Palo Alto GlobalProtect VPN client will be deployed to all faculty and staff computers managed by SCCM and Jamf. This new VPN client will supplement the native IPsec VPN used by macOS computers and the native PPTP VPN on Windows systems. The GlobalProtect VPN offers an improved experience as it is able to selectively route only campus resource traffic over the VPN and route all other traffic over the computer's direct internet connection.

 Campus Edge Routers - Hardware Upgrade (2/27/2021 10:00:00 PM)

Upgrading UMKC campus edge routers to new hardware platforms. Being a major upgrade, intermittent internet outages are likely during the upgrade time frame. Campus edge router redundancy should mitigate these outages.

 Yearly krbtgt hash change for kc.umkc.edu domain (3/20/2021 10:00:00 PM)

The hash/password on the krbtgt is changed yearly, this is being scheduled to get the yearly change completed. No user impact is anticipated. Domain logons before the change will continue to work until ticket renewal, newly issued kerberos tickets will be issued against the new hash.