Status Updates

UM System wide outages can be found on the UM IT System Status website.

Current Outages

Currently there are no outages.

Upcoming Outages

There are no upcoming outages.

Past Outages (Last 72 Hours)

There have been no outages over the last 72 hours.

Current and Upcoming Change Management Notices

 Uninstall Eset Security and replace with Microsoft Defender ATP on Mac devices (11/16/2020 12:19:00 PM)

All IS Macs will have Eset removed and Microsoft defender ATP installed in its place on November 6th. If no issues are found, this will be deployed to the rest of campus on November 16th.

 Upgrade JAMF Pro (11/30/2020 10:25:00 AM)

Upgrade JAMF Pro from 10.15.1 to 10.25.2

 Zoom Desktop Client Update (1/18/2021 3:00:00 AM)

All systems managed by SCCM and Jamf running the Zoom Desktop Client will be updated to version 5.4.7. This update includes new features, security enhancements, and bug fixes.

Full details for this update can be found at

 Palo Alto GlobalProtect VPN Client Deployment (1/25/2021 3:00:00 AM)

The Palo Alto GlobalProtect VPN client will be deployed to all faculty and staff computers managed by SCCM and Jamf. This new VPN client will supplement the native IPsec VPN used by macOS computers and the native PPTP VPN on Windows systems. The GlobalProtect VPN offers an improved experience as it is able to selectively route only campus resource traffic over the VPN and route all other traffic over the computer's direct internet connection.

 Inbound email for and other domains will migrate to direct delivery to Office 365 (5/20/2021)

Currently inbound email for UMKC domains goes through a legacy service, then legacy Exchange, then to Office 365. With all mailboxes and DLs migrated, delivery will be changed to go directly to Office 365. Each UMKC campus domain will need to adopt the new MX record value, and for groups whose DNS is managed by a 3rd party, we will provide you with the updated MX values.

 Remote Labs Annual Updates (8/9/2021 9:00:00 AM)

UMKC Remote Labs are being updated to align with new software and versions being deployed to the physical on-campus labs and RooLabs Online for the Fall 2021 semester. The Remote Labs website will continue to function throughout the maintenance period. Some of the Remote Labs will not experience any outages during the upgrades. The following Remote Labs will have temporary outages on the specified days and will not appear on the Remote Labs website during those times.

Monday 08/09 - Adobe Creative Cloud, Arts&Sciences, Nursing, Faculty&Staff
Tuesday 08/10 - General Lab
Wednesday 08/11 - School of Computing and Engineering (SCE I)