MENU

Residence Halls (Dorms)

If you staying at the residence halls as part of a summer conference please go to our summer conferences page.

ResNet is part of UMKC’s high-speed campus network. This service is provided by UMKC and Information Services to residents of the UMKC student housing. ResNet provides fast and reliable Internet access from the comfort of your room.

Minimum Requirements for Connection to ResNet

There are three requirements for connecting to ResNet:

  1. Your computer must have an existing network card or an available USB port
    • Wired Network Connection
      1. Built-in Ethernet port
      2. USB network adapter along with a network patch cable
        • available for purchase from the UMKC Bookstore if needed
    • Wireless Connection
      1. 802.11n or better wireless adapter
  2. Your computer must be running Windows 10 or macOS 10.9.5 or better.
  3. You must connect your computer to the power outlet via a surge suppressor.

Usage Guidelines

We ask that you read, understand and agree to the UMKC Computer Usage Guidelines and UMKCnet Connectivity and Usage Guidelines.

Please note that devices such as routers, switches, hubs, repeaters or any other devices that provide Network Address Translation (NAT) are not allowed on the UMKC campus network.

Compliance Management

Students connecting to the campus network at the Residence Halls will be required to install the SafeConnect compliance management client.  This client is designed to ensure students are running up-to-date operating systems and anti-virus software.  Please follow the links below for more information on SafeConnect.

  1. SafeConnect System Overview
  2. Installation and Usage
  3. Troubleshooting

Getting Help

If you cannot gain access to the residence hall network after reviewing the documentation above, please contact the IS Technology Support Center by phone at 816.235.2000 or email at TechSupportCenter@umkc.edu. At the Technology Support Center, technicians can assist you in troubleshooting the nature of the problem and quickly find the solution or walk you through the resolution of the problem.  If not, the Technology Support Center works closely with other IS departments to escalate the call to a second-tier support technician.  This level of support is responsible for ensuring your personal computer in use at the Residence Hall is able to securely access network resources.  In doing so, we can assist with issues involving data jack connectivity, security patch installation, virus removal, system stability and other activities that directly affect your ability to get online.  For other types of computer repair issues, you are advised to use any service and support plan that was purchased with the computer or any number of local companies specializing in these types of fix-on-fail services.