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Mobile Devices → Exchange Email Setup for Faculty & Staff

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If you are a student please visit this page for instructions.


Access to your Exchange email on your mobile device can be accomplished using Microsoft's Outlook mobile app. Using the Outlook app, you can sync your Exchange email, calendar, and contacts.

Visit the Outlook app homepage for details on the features of Microsoft's Outlooks app for mobile.


Quick Settings

Email Address:  <UMKC Username>@umkc.edu
Server Address:  mail.umsystem.edu
Domain:  UMKC-USERS
Username:  UMKC Username
Password:  UMKC Password

Select a topic to expand below

Microsoft Outlook for iOS Installation

    Launch the App Store App Store. Search for Microsoft Outlook Tap GET next to Outlook App Microsoft Outlook - email and calendar. Tap INSTALL. If prompted, Sign In to iTunes Store with your Apple ID. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your homescreen. Proceed to the Outlook app configuration.

Microsoft Outlook for Android Installation

    Launch the App Store Google Play Store. If prompted, Sign In using your Google Account. Search for Microsoft Outlook Tap Outlook App Microsoft Outlook. Tap INSTALL. Tap OPEN. You can also launch the app using the Outlook App Outlook icon on your homescreen or app drawer. Proceed to the Outlook app configuration.

Microsoft Outlook App Configuration

Show Screenshots: iOS | Android

  1. If an introductory screen is shown on first launch of the app, tap Get Started.

  2. Enter your email address in the form of <umkc username>@umkc.edu.

  3. Tap Add Account or Continue.

Outlook - Email Address
Outlook - Email Address
  1. If the account type is not automatically detected, select Exchange.

Outlook - Account Type
Outlook - Account Type
  1. Toggle Advanced Settings.

  2. Check that Server is mail.umsystem.edu.

  3. Enter your UMKC Username and password.

    • On iOS enter UMKC-USERS in Domain.

    • On Android enter UMKC-USERS\<UMKC Username> in Domain\Username.

  4. Enter a description or your choosing, ex.: UMKC Exchange.

  5. Tap Sign In.

Outlook - Sign In
Outlook - Sign In
  1. Tap Maybe Later or Skip on the add another account screen.

Outlook - Add Another Account
Outlook - Add Another Account
  1. Swipe left to review highlights of some of the apps features or tap Skip.

Outlook - Feature Highlights
Outlook - Feature Highlights
  1. On iOS, to enable notifications of recieved email and calender events, tap Turn On in the Enable Notifications popup.

    1. Tap Allow in the notification permissions popup.

Outlook - Notifications
  1. Once your Exchange email account setup is complete, you will be taken to your Inbox.

Outlook - Inbox
Outlook - Inbox

Tips & FAQ

    Accessing the in-app help:

    Show Screenshots: iOS | Android

    1. On iOS, tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    Outlook - Settings
    1. Tap Help & Feedback.

    Outlook - Settings
    Outlook - Settings
    1. Tap FAQs.

    Outlook - Settings
    Outlook - Settings
    1. Select the topic you want to explore.

    Outlook - Settings
    Outlook - Settings
    Turning off the Focusd Inbox:

    Show Screenshots: iOS | Android

    1. On iOS, tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    Outlook - Settings
    1. Toggle Focused Inbox off.

    2. If you don't want your email grouped by subject, toggle Organize mail by thread off.

    Outlook - Settings
    Outlook - Settings
    Sync Contacts on iOS:

    Show Screenshots: iOS

    1. Tap the Menu Menu button.

    Outlook - Settings
    1. Tap the Settings Settings button.

    Outlook - Settings
    1. Tap your Exchange account under Accounts.

    Outlook - Settings
    1. Toggle Save Contacts on.

    Outlook - Settings

    Duplicate Notifications and Contacts:

      If you are recieving duplicate email or calendar notifications or have duplicates in your device's contact list, make sure you are not syncing your Exchange account using another app on your device.

These instructions are provided as guidance. If you experience difficulties feel free to contact the UMKC IS Call Center. Alternatively, you can take the server information found in the Quick Settings at the top of this page and contact your cell phone service provider.