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UMKC Unity Connection Voice Messaging System

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UMKC Unity Connection Voice Messaging System

UMKC Information Services has implemented a voicemail system that integrates your voicemails and emails together in your Exchange inbox. Allowing you to easily manage your messages and allow you to work more efficiently.

Access Unity Connection by Phone

On Campus:   Dial x5000, Enter your password.
Off Campus:   816-235-5000, Press *, Enter your extension, Enter your Password.

Access Unity Connection by Visual VoiceMail

  • Press the Services button
  • Select the VisualVoiceMail option
  • Type in your Phone PIN in the Password field
  • When finished, press the Services button twice to return Menu
  • Access Unity Connection by Web

    Click below to access your voice messages or change your phone password, greetings, etc.

    Unity Connection Personal Communications Assistant

    Click here to manage your Unity Connection account.

    *Note: Log in is the same as your UMKC SSO (Exchange) Account

    How to Change Your Unity Connection Phone Password

  • Click on the above link, "Click here to manage your Unity Connection Account".

  • Log on using your SSO (Exchange) account.
  • Click on "Messaging Assistant".

  • Click on Passwords column, Enter your new password (pin) and confirm.

  • Press the "Save" button to save your changes.
  • Unity Connection Phone Password Rules

  • Must be at least 5 digits in length.
  • Cannot include your extension.
  • Passwords will be reset every 180 days.
  • Must be unique. Unity remembers up to 3 previous passwords.
  • Cannot start with 0.
  • The password cannot contain your primary extension or its reverse.
  • The password must contain at least three different digits.
  • The digits cannot all be consecutive in ascending or descending order (for example, 12345 or 54321).
  • A digit cannot be used more than two times consecutively (for example, 14777).
  • The password cannot contain repeated groups of three or more digits (for example, 408510408).
  • The password cannot be a numeric representation of your first or last name, or the combination of your first and last names. (For example, if your name is John Doe, you could not use a numeric representation of johnd, johndoe, jdoe, doe.)
  • Other Help

    Unity Quick Reference Guide (pdf)
    Unity FAQ (Frequently Asked Questions)
    Voicemail Etiquette Tips
    Viewmail - Click here to download an add-in for Outlook for voicemail.
    (Note: Please click "Run" instead of "Save".)

    Who to Call

    If you need help, please contact the IS Technology Support Center at 816-235-2000.