iOS Remote Lab Connection Instructions
Please Note:
Accessing the UMKC Remote Labs from an iOS device requires the use of the free
Microsoft Remote Desktop app (version 8.1.41 or higher).
Safari
- Install the Microsoft Remote Desktop app
- Visit the available labs and applications page
- Enter your UMKC Username and password
- It is no longer required to manually choose a Domain when logging in to Remote Labs. All accounts have been migrated to the UM-AD domain.
- Tap Logon
- Select a Remote Lab and click on Connect to Remote Desktop
- If labs seats are available you will be taken to another page
- Tap on the Launch my session! button
- Tap Open in RD Client
- You will be prompted for credentials. Login with your fully qualified UMKC Username (UM-AD\UMKCusername) and Password
- Tap Logon
- If you are off-campus, you will be promted for credentials a second time
- You may notice a connection dialog while your connection is being processed
- Tap Connect Always
- You may notice a connection dialog while your session is being connected
- If you have not recently connected to this remote lab computer there will also be a delay as your profile is created. This is normal.
- You are now connected! You may browse to the start menu and launch available applications
Mozilla Firefox & Google Chrome
Due to limitations with iOS and certain web browsers, using a Remote Lab is a two part process. First you must use the Remote Labs website to
get the name of the lab you want to connect to, then you must connect to that lab with the
Microsoft Remote Desktop app.
Part One: Determine computer name of the lab you wish to use
- Visit the available labs and applications page
- Enter your UMKC Username and password
- Click Logon
- Select a Remote Lab and click on Connect to Remote Desktop
- If labs seats are available you will be taken to another page

- In the middle of the screen (highlighted in the image above) is the server name of the Remote Lab that was selected. Write this down or save it to your clipboard.
Part Two: Connect to the lab
- Install and open the Microsoft Remote Desktop app
- Tap New Remote Desktop
- Tap Connection name
- Enter a connection name such as UMKC Remote Labs
- Tap Save in the upper right corner
- Tap PC name
- Enter the name of the Remote Labs server from Part 1
- Tap Save in the upper right corner
- Tap User name
- In the space next to User name, login with your fully qualified UMKC Username (UM-AD\UMKCusername) and Password
- Optional: If you choose to store your password, it is strongly recommended that you password protect your device.
In the space next to Password, type your password. Note: you will need to update your Remote Desktop settings every time you change your password.
- Tap Save in the upper right corner
- Tap Gateway
- Tap Add gateway
- Tap Gateway name
- Enter UMKC
- Tap Save in the upper right corner
- Tap Server
- Enter tsg.umkc.edu
- Tap Save in the upper right corner
- Tap Save in the upper right corner again
- Tap UMKC
- Tap Save in the upper right corner
- To open the Remote Labs session, tap UMKC Remote Labs under Remote Desktops
- Tap Connect Always
- Note: if you did not store your password (step 11), you will be prompted to enter your password two times.
- You may notice a connection dialog while your session is being connected
- If you have not recently connected to this remote lab computer there will also be a delay as your profile is created. This is normal.
- You are now connected! You may browse to the start menu and launch available applications
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If you have questions or require additional help, please visit the
Remote Labs FAQ,
contact UMKC
Remote Labs Support online, or call the UMKC Technology Support Center at 816.235.2000.