Amazon Web Services / Cloud Services
Students
Faculty & StaffPlease visit the site below for common support topics related to using cloud resources.
- Information: Cloud Services
Antivirus Software & Support
Students Faculty & StaffComputer viruses, worms, and other malicious software can destroy important data, compromise security, and generate a large volume of network traffic. UMKC offers protection for Staff & Faculty workstations as well as guidance for student and off-campus systems.
- Information: Antivirus Software & Support
Apple Support
Students Faculty & StaffPlease visit the site below for common support topics related to using Apple computers on the UMKC network.
- Information: Apple Support
Approved Third Party Software Vendors
Students Faculty & StaffA list of third party software vendors that have been approved and cleared by UMKC’s security administrator.
Audio & Video Services Support
Students Faculty & StaffInformation on classroom or A/V design services and project planning assistance, requests for temporary Classroom Audio Visual equipment, and information on the different Video/Teleconferencing resources available at UMKC.
- Information: Audio & Video Services Support
Blackboard
Students Faculty & StaffBlackboard is a Learning Management System that provides an online space where instructors can place documents, videos, podcasts, lectures and many other types of files. Instructors can also use the space for asynchronous interaction by posting assignments, discussion board forums, assessments, blogs, wikis, or for synchronous interaction by using Wimba Classroom for live online classroom sessions.
- Information: Blackboard Support
- Launch: Blackboard Portal Login
Box
Students Faculty & StaffAn enterprise-level cloud collaboration and file storage service. This is a UM System approved service for storing university data in the cloud.
- Information: Box Cloud Storage
eCommerce Solutions
Students Faculty & StaffUMKC constituents interested in developing an ecommerce based application/website/form can use either the RegOnline system or elect to have a custom application developed by Information Services. Please review the link below to learn more about these options.
- Information: Information about eCommerce options
eLearning Blog
Students Faculty & StaffThe eLearning Blog supports the elearn Initiative on the UMKC Campus. Tutorials, eLearn Academy presentations, and other support materials are available.
- Information: eLearning Blog
Email Phishing Scams
Students Faculty & StaffMany colleges and universities have recently been the target of email phishing scams which attempt to trick students, faculty and staff into giving away personal information that can be used to access email or personal bank accounts.
- Information: Email Phishing Scams
Exchange Email for Faculty & Staff
Students Faculty & StaffGeneral email-related topics and instructions, including how to get started, choosing and configuring an email program, dealing with spam, and accesing your UMKC email.
- Information: Email Setup for Desktop Clients
- Information: Email Setup for Mobile Devices
- Launch: Check Your Email Online
Faculty/Staff/Student Lookup
Students Faculty & StaffThe Faculty/Staff/Student Lookup is a web application that allows you to search the UMKC directory of faculty, staff, students. Contact and organization information is presented.
- Launch: Faculty/Staff/Student Lookup
Fees for services
Students Faculty & StaffPlease see the attached URLs for information on our current fees
- Launch: Pricing Information
Forms
Students Faculty & StaffAccess the link below for common IS-related forms.
- Information: Forms
Four Winds Interactive
Students Faculty & StaffA flexible, easy-to-use platform for departments to manage their visual communications.
- Information: Four Winds Interactive
Getting Started with IT Resources
Students Faculty & StaffA short description of useful IT resources for new faculty at UMKC
ILE Classrooms
Students Faculty & StaffUMKC enables academic excellence by developing, implementing, and maintaining environments that empower teaching and learning for the faculty and students at the University of Missouri-Kansas City. The ILE classrooms provide a rich multimedia for classroom learning.
- Information: ILE Classrooms
Institutional IT Hardware Purchasing
Students Faculty & StaffInformation on purchasing computers, printers and mobile devices for your office (requires UMKC logon)
- Information: Institutional Computer & Peripherals Purchasing
Internet Kiosks
Students Faculty & StaffThe University of Missouri - Kansas City makes available to our students, faculty, staff, and constituents quick access to the web using internet kiosks.
- Information: Internet Kiosks
IS Call Center
Students Faculty & StaffThe UMKC Information Services Call Center serves as the front-line, technical support contact for the university. The main purpose of the Call Center is to provide exceptional technical support to current students, faculty and staff by resolving computer-related issues. We promise not only to provide technology solutions, but to listen and work with the UMKC community to exceed expectations.
- Information: IS Call Center
Jabber
Students Faculty & StaffCisco Jabber is a software application that provides chat (instant messaging), voice communication and video calling using your computer or mobile device. Supported platforms include Windows, Mac OSX, iOS, and Android.
- Information: Jabber at UMKC
LISTSERV Electronic Mailing List
Students Faculty & StaffInstructional Technologies offers and supports email list services using L-Soft's LISTSERV software, which allows list owners a great deal of control and flexibility. Lists can be configured to fit a wide range of needs and purposes, with multiple levels of moderation, formats such as announcement-only or free-discussion, message archiving, daily/weekly digests, and many other features.
- Information: LISTSERV Electronic Mailing List
Mobile Applications
Students Faculty & StaffLearn about the various mobile applications available to UMKC students, faculty and staff. Contact UMKC Internal Applications if you are interested in having the IT team develop a mobile app - intapps@umkc.edu
- Information: Official UMKC Mobile Apps
Mobile Device Purchasing
Students Faculty & StaffInformation on purchasing UMKC-owned cell phones, tablets and wireless service plans
- Information: Cell phones and carriers
Mobile Device Support
Students Faculty & StaffVisit the pages below for support topics covering mobile devices (phones and tablets).
- Information: Email Setup for Mobile Devices (Faculty & Staff)
- Information: Email Setup for Mobile Devices (Students)
- Information: VPN Setup for Mobile Devices
Moodle
Students Faculty & StaffMoodle is an online course management system. UMKC Moodle hosts current semester course sites, which can easily be accessible by using your SSO.
- Information: Moodle Information
- Launch: Moodle
myVITA
Students Faculty & StaffmyVITA is a web-based faculty activity reporting system that allows faculty members at all four campuses to report on their research, teaching, service, scholarship and creative works. This system has replaced the Faculty Accomplishment System (FAS).
- Information: myVITA
Networking & Files
Students Faculty & StaffBasic information on firewalls, file quotas, peer-to-peer file sharing along with instructions on requesting static IPs, firewall exceptions, and DHCP/DNS changes.
- Information: Networking & Files
Online Learning Training & Support
Students Faculty & StaffUMKC's Instructional Technologies offers training and support for our online learning delivery systems and courseware tools. We will customize training sessions to fit your need. To request a visit at your campus office or make an appointment with us for one-on-one or small group training please email its@umkc.edu. Training and support are offered several ways.
- Information: Online Learning Training & Support
Online Problem Reporting
Students Faculty & StaffCan't find what you are looking for? Want to report something is down or request help?
- Information: Online Problem Reporting
Online Training
Students Faculty & StaffOnline training resources for UMKC faculty, staff and students. Please note that some of these training resources require that you a valid UMKC sign-on (SSO ID).
- Information: Online Training
Panopto Coursecasting & Podcasting
Students Faculty & StaffPanopto is a lecture-capture platform that provides the ability to combine audio, video, PowerPoint/Keynote, and screen capture into one recording. Panopto can be used in ILE classrooms on the UMKC campus, or from any desktop, laptop, or mobile device where the Panopto software is installed.
- Information: Panopto Coursecasting & Podcasting
Password Maintenance
Students Faculty & StaffUMKC provides online forms for changing known passwords as well as resetting unknown or expired passwords. Information on locked passwords and best practices is also available.
- Information: Changing and Resetting Your Single Sign-On (SSO) Password
- Information: MS Office 365 ProPlus
Pathway
Students Faculty & StaffPathway is a service for students that allows users to register for classes, add/drop classes, pay fees, access and update your personal information and more.
- Information: Pathway Training & Help (Faculty)
- Information: Pathway Training & Help (Students)
- Launch: Pathway
Personal Computer Purchasing
Students Faculty & StaffAs a faculty, staff or student member at UMKC, you are eligible to receive educational discounts on personal computer purchases (requires UMKC logon)
- Information: Purchasing Computers for Personal Use
Phones & Voicemail
Students Faculty & StaffInformation and support for campus phones, campus voicemail, and cell phones.
- Information: Phones & Voicemail
Policies & Reports
Students Faculty & StaffThe following pages contain links to Information Services reports as well as general and specific IT-related policies.
- Information: Policies & Reports
Qualtrics
Students Faculty & StaffQualtrics is the industry-leading provider of Online Survey Software. Online surveys have never been easier. Qualtrics Research Suite software makes it easy to master customer insights. These insights drive strategy and are used to anticipate the needs of customers. And with happy customers, everyone wins.
- Information: Qualtrics
REDCap
Students Faculty & StaffREDCap is a secure, web-based application for building and managing online surveys and databases. REDCap provides automated export procedures for seamless data downloads to Excel and common statistical packages (SPSS, SAS, Stata, R), as well as a built-in project calendar, a scheduling module, ad hoc reporting tools, and advanced features, such as branching logic, file uploading, and calculated fields.
- Information: REDCap Information Page
Remote Desktop
Students Faculty & StaffInstructions on using Microsoft Remote Desktop to connect to Faculty & Staff computers on the UMKC campus (from off-campus).
- Information: Remote Desktop
Remote Labs
Students Faculty & StaffWelcome to UMKC's Remote Labs. The UMKC Remote Labs are a collection of lab computers that are designed to be accessed from a remote broadband-connected computer. The remote lab computers have a similar configuration to the UMKC lab computers found on campus. Access to student Q: drive storage is available.
- Information: Remote Labs
- Launch: Remote Labs Login
Respondus
Students Faculty & StaffRespondus is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard. Exams can be created offline using a familiar Windows environment program (like Microsoft Word) or moved from one eLearning system to another. Whether you are a veteran of online testing or relatively new to it, Respondus can save you hours on each project. For more information regarding Respondus please see the Blackboard site "Information for UMKC Blackboard Instructors." All UMKC faculty are automatically enrolled in this site.
Respondus LockDown Browser
Students Faculty & StaffThe Respondus LockDown Browser is a custom browser that locks down the testing environment within Blackboard. When students use LockDown Browser, they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. For more information regarding Lockdown Browser, please see the Blackboard site "Information for UMKC Blackboard Instructors." All UMKC faculty are automatically enrolled in this site.
Scan Sheets
Students Faculty & StaffInformation for scan sheets for course examinations.
- Information: Scan Sheets
Scanning Services
Students Faculty & StaffThe Optical Scanning office located at 004B Cockefair Hall provides scanning services for UMKC faculty and staff for items such as the scoring of multiple-choice "bubble-sheet" tests (scantrons), grade reporting, course evaluation processing, and survey/questionnaire data processing.
- Information: Optical Scanning Services
SharePoint Sites
Students Faculty & StaffSharePoint is a collaboration tool for enhancing the efforts to share and organize information among various individuals and team members. SharePoint can be customized to fit the needs of the team or organization. Various site templates are available for use, including team site, basic meeting templates.
- Information: SharePoint Sites
Software
Students Faculty & StaffInformation on site-licensed software and educational discounts available to students, faculty, and staff.
- Information: Software
Status Reports (Outages)
Students Faculty & StaffInformation on current and upcoming service outages.
- Information: Status Reports (Outages)
Summer Conferences
Students Faculty & StaffUMKC Information Services provides optional Internet access and computer support for summer conference participants.
- Information: Summer Conferences
Turnitin Suite
Students Faculty & StaffThe Turnitin Suite makes grading student papers paperless and efficient. It is comprised of the Turnitin Originality Checker, GradeMark and PeerMark. The Originality Checker compares each student's submitted paper to millions of print and online resources. GradeMark allows instructors to easily insert comments into student papers online. PeerMark facilitates a peer review of a Turnitin assignment based on criteria set by the instructor. As all three tools are tied together, the instructor can toggle between the Originality Report, PeerMark peer reviews (if applicable) and GradeMark pages while grading a student's paper, making it easier to get a 'big picture' of each student's performance without jumping between programs and windows. The grade can be entered on the same page and will automatically be entered into the Blackboard Grade Center. With one click of an arrow, the instructor can move to the next student's submission.
- Information: Instructional Technology Services - Turnitin Suite
UM Collaboration Calculator
Students Faculty & StaffThe UM Collaboration Calculator is a web application that allows users to query all UM campuses for collaboration resources and partners.
- Launch: UM Collaboration Calculator
UM Web Applications
Students Faculty & StaffUM System Web Applications and Employee Directory.
- Launch: UM Web Applications
VPN
Students Faculty & StaffStudents may access UMKC network resources from off-campus through a Virtual Private Network (VPN) client. The UMKC VPN client provides a secure connection to your personal and web page storage via the N: and Q: drives for Windows 7/Vista/XP computers. Additionally, Macintosh computers can connect with VPN software built into the operating system.
- Information: VPN
Web Pages
Students Faculty & StaffInformation on the creation of personal, faculty, and departmental/organizational web pages along with info on web policies, page quotas and what type of database and web development languages are available.
- Information: Web Pages
WebEx
Students Faculty & StaffCisco WebEx is a software for online video conferencing. Along with conventional telephone conferencing, WebEx allows web-based collaborative sessions to share video, audio (VoIP) and desktop/applications. Users can join a session using telephones, computers, or mobile devices. WebEx can be used to invite both internal and external participants.
- Information: Learn more about WebEx at UMKC
Wimba
Students Faculty & StaffWimba provides three tools: Classroom for live online web-conferencing, Bb IM for Instant Messaging, and Voice for web-based voice only tools such as Voice Authoring, Voice Email, Voice Board, Voice Presentation, and Voice Podcaster.
- Information: Bb IM
- Information: Wimba Classroom
- Information: Wimba Voice
Wireless Network Configuration & Coverage
Students Faculty & StaffUMKC provides comprehensive wireless network coverage for the UMKC campus and Hospital Hill. Coverage maps and wireless configuration instructions are provided.
- Information: Wireless Network Configuration & Coverage
WordPress Blogs
Students Faculty & StaffFaculty and Staff members interested in having a public facing blog can now sign up for WordPress. To learn more about UMKC's WordPress installation or to request a blog please visit the link below.
- Launch: WordPress Blogs