Adobe Creative Cloud
Students Faculty & StaffUMKC offers discount subscriptions to Adobe Creative Cloud.
- Information: Adobe CC for Faculty/Staff
- Information: Adobe CC for Students
Antivirus Software & Support
Students Faculty & StaffComputer viruses, worms, and other malicious software can destroy important data, compromise security, and generate a large volume of network traffic. UMKC offers protection for Staff & Faculty workstations as well as guidance for student and off-campus systems.
- Information: Antivirus Software & Support
Apple Support
Students Faculty & StaffPlease visit the site below for common support topics related to using Apple computers on the UMKC network.
- Information: Apple Support
Audio & Video Services Support
Students Faculty & StaffInformation on classroom or A/V design services and project planning assistance, requests for temporary Classroom Audio Visual equipment, and information on the different Video/Teleconferencing resources available at UMKC.
- Information: Audio & Video Services Support
Campus Labs
Students
Faculty & StaffAs part of our commitment to students, Information Services (IS) provides computer resources to all currently enrolled, fee-paying UMKC students.
- Information: Campus Lab Capacities
- Information: Campus Lab Hours & Locations
- Information: Campus Labs Home
eCommerce Solutions
Students Faculty & StaffUMKC constituents interested in developing an ecommerce based application/website/form can use either the RegOnline system or elect to have a custom application developed by Information Services. Please review the link below to learn more about these options.
- Information: Information about eCommerce options
Email Phishing Scams
Students Faculty & StaffMany colleges and universities have recently been the target of email phishing scams which attempt to trick students, faculty and staff into giving away personal information that can be used to access email or personal bank accounts.
- Information: Email Phishing Scams
Faculty/Staff/Student Lookup
Students Faculty & StaffThe Faculty/Staff/Student Lookup is a web application that allows you to search the UMKC directory of faculty, staff, students. Contact and organization information is presented.
- Launch: Faculty/Staff/Student Lookup
Fees for services
Students Faculty & StaffPlease see the attached URLs for information on our current fees
Forms
Students Faculty & StaffAccess the link below for common IS-related forms.
- Information: Forms
Getting Started with IT Resources for Students at UMKC
Students Faculty & StaffNew UMKC students should start here to learn more about the various IT resources available to them on campus.
ILE Classrooms
Students Faculty & StaffUMKC enables academic excellence by developing, implementing, and maintaining environments that empower teaching and learning for the faculty and students at the University of Missouri-Kansas City. The ILE classrooms provide a rich multimedia for classroom learning.
- Information: ILE Classrooms
Internet Kiosks
Students Faculty & StaffThe University of Missouri - Kansas City makes available to our students, faculty, staff, and constituents quick access to the web using internet kiosks.
- Information: Internet Kiosks
LISTSERV Electronic Mailing List
Students Faculty & StaffInstructional Technologies offers and supports email list services using L-Soft's LISTSERV software, which allows list owners a great deal of control and flexibility. Lists can be configured to fit a wide range of needs and purposes, with multiple levels of moderation, formats such as announcement-only or free-discussion, message archiving, daily/weekly digests, and many other features.
- Information: LISTSERV Electronic Mailing List
Mobile Applications
Students Faculty & StaffLearn about the various mobile applications available to UMKC students, faculty and staff. Contact UMKC Internal Applications if you are interested in having the IT team develop a mobile app - intapps@umkc.edu
- Information: Official UMKC Mobile Apps
Mobile Device Support
Students Faculty & StaffVisit the pages below for support topics covering mobile devices (phones and tablets).
- Information: Email Setup for Mobile Devices (Faculty & Staff)
- Information: Email Setup for Mobile Devices (Students)
- Information: VPN Setup for Mobile Devices
Networking & Files
Students Faculty & StaffBasic information on firewalls, file quotas, peer-to-peer file sharing along with instructions on requesting static IPs, firewall exceptions, and DHCP/DNS changes.
- Information: Networking & Files
O365 Email for Students
Students Faculty & StaffGeneral email-related topics and instructions, including how to get started, choosing and configuring an email program, dealing with spam, and accesing your UMKC email.
- Information: Email Setup for Mobile Devices
- Information: Office 365 Email Support
- Launch: Check Your Email Online
Office 365 Software
Students Faculty & StaffOffice 365 is a cloud-based subscription service that brings together the best tools for the way people work today. By combining best-in-class apps like Excel and Outlook with powerful cloud services like OneDrive and Microsoft Teams, Office 365 lets anyone create and share anywhere on any device.
- Information: Office 365 ProPlus
- Information: Office 365 Software Overview
Online Learning Training & Support
Students Faculty & StaffUMKC's Instructional Technologies offers training and support for our online learning delivery systems and courseware tools. We will customize training sessions to fit your need. To request a visit at your campus office or make an appointment with us for one-on-one or small group training please email its@umkc.edu. Training and support are offered several ways.
- Information: Online Learning Training & Support
Online Problem Reporting
Students Faculty & StaffCan't find what you are looking for? Want to report something is down or request help?
- Information: Online Problem Reporting
Panopto Coursecasting & Podcasting
Students Faculty & StaffPanopto is a lecture-capture platform that provides the ability to combine audio, video, PowerPoint/Keynote, and screen capture into one recording. Panopto can be used in ILE classrooms on the UMKC campus, or from any desktop, laptop, or mobile device where the Panopto software is installed.
- Information: Panopto Coursecasting & Podcasting
Password Maintenance
Students Faculty & StaffUMKC provides online forms for changing known passwords as well as resetting unknown or expired passwords. Information on locked passwords and best practices is also available.
Pathway
Students Faculty & StaffPathway is a service for students that allows users to register for classes, add/drop classes, pay fees, access and update your personal information and more.
- Information: Pathway Training & Help (Faculty)
- Information: Pathway Training & Help (Students)
- Launch: Pathway
Personal Computer Purchasing
Students Faculty & StaffAs a faculty, staff or student member at UMKC, you are eligible to receive educational discounts on personal computer purchases (requires UMKC logon)
- Information: Purchasing Computers for Personal Use
Phones & Voicemail
Students Faculty & StaffInformation and support for campus phones, campus voicemail, and cell phones.
- Information: Phones & Voicemail
Policies & Reports
Students Faculty & StaffThe following pages contain links to Information Services reports as well as general and specific IT-related policies.
- Information: Policies & Reports
REDCap
Students Faculty & StaffREDCap is a secure, web-based application for building and managing online surveys and databases. REDCap provides automated export procedures for seamless data downloads to Excel and common statistical packages (SPSS, SAS, Stata, R), as well as a built-in project calendar, a scheduling module, ad hoc reporting tools, and advanced features, such as branching logic, file uploading, and calculated fields.
- Information: REDCap Information Page
Remote Labs
Students Faculty & StaffWelcome to UMKC's Remote Labs. The UMKC Remote Labs are a collection of lab computers that are designed to be accessed from a remote broadband-connected computer. The remote lab computers have a similar configuration to the UMKC lab computers found on campus. Access to student Q: drive storage is available.
- Information: Remote Labs
- Launch: Remote Labs Login
Residence Halls (Dorms)
Students Faculty & StaffInformation about the UMKC Residence Halls pertaining to minimum requirements for connecting to the UMKC network, usage guidelines, UMKC's compliance management software/system, wireless access, and general help & support.
- Information: Residence Halls (Dorms)
RooBox
Students Faculty & StaffAn online tool for users to exchange files without the size restriction of an email system. The RooBox service complies as a Secure File Transfer service, as per the UM-System requirements for DCL-3 and DCL-4 file transfers listed at: https://www.umsystem.edu/ums/is/infosec/standards-transmission This service can be used to request files to be securely sent to you, and can be used to send files to others securely.
- Launch: RooBox Login
RooLabs Online
Students Faculty & StaffThe RooLabs Online portal provides real time information regarding capacities of student computing labs located on campus, how many machines are currently in use in each lab, and provides free remote access to lab software. You can plan ahead before making a trip to a lab, or simply connect to the lab from the convenience of your own device. Connecting remotely to a lab in RooLabs Online will be a similar experience to using an on-campus lab. If you have access to a general lab or departmental lab on-campus that participates in RooLabs Online, you can remotely access ALL of the same software via RooLabs Online.
- Information: RooLabs Online
- Launch: RooLabs Online login
Software
Students Faculty & StaffInformation on site-licensed software and educational discounts available to students, faculty, and staff.
- Information: Software
Status Reports (Outages)
Students Faculty & StaffInformation on current and upcoming service outages.
- Information: Status Reports (Outages)
Teams
Students Faculty & StaffMicrosoft Teams is a collaboration tool designed to allow groups of people to work together on an initiative. All the team's content, people, tools and conversations are available in the Teams workspace. Teams integrates with Microsoft Office applications and is accessible through the cloud.
- Information: Teams Messaging Platform
Technology Support Center
Students Faculty & StaffThe UMKC Information Services Technology Support Center serves as the front-line, technical support contact for the university. The main purpose of the Technology Support Center is to provide exceptional technical support to current students, faculty and staff by resolving computer-related issues. We promise not only to provide technology solutions, but to listen and work with the UMKC community to exceed expectations.
- Information: IS Call Center
Texting (Cadence)
Students Faculty & StaffCadence is an SMS communication platform that allows UMKC departments to have meaningful, two-way conversations with students. Cadence provides unlimited texting and associated numbers as well as connections with Slate. This service is fully funded by Information Services so there are no additional costs for individual departments or groups.
- Information: Cadence Texting
Turnitin Suite
Students Faculty & StaffThe Turnitin Suite makes grading student papers paperless and efficient. It is comprised of the Turnitin Originality Checker, GradeMark and PeerMark. The Originality Checker compares each student's submitted paper to millions of print and online resources. GradeMark allows instructors to easily insert comments into student papers online. PeerMark facilitates a peer review of a Turnitin assignment based on criteria set by the instructor. As all three tools are tied together, the instructor can toggle between the Originality Report, PeerMark peer reviews (if applicable) and GradeMark pages while grading a student's paper, making it easier to get a 'big picture' of each student's performance without jumping between programs and windows. The grade can be entered on the same page and will automatically be entered into the Blackboard Grade Center. With one click of an arrow, the instructor can move to the next student's submission.
- Information: Turnitin Suite - Faculty
- Information: Turnitin Suite - Students
VPN
Students Faculty & StaffStudents may access UMKC network resources from off-campus through a Virtual Private Network (VPN) client. The UMKC VPN client provides a secure connection to your personal and web page storage via the N: and Q: drives for Windows 7/Vista/XP computers. Additionally, Macintosh computers can connect with VPN software built into the operating system.
- Information: VPN
Web Pages
Students Faculty & StaffInformation on the creation of personal, faculty, and departmental/organizational web pages along with info on web policies, page quotas and what type of database and web development languages are available.
- Information: Web Pages
Wireless Network Configuration & Coverage
Students Faculty & StaffUMKC provides comprehensive wireless network coverage for the UMKC campus and Hospital Hill. Coverage maps and wireless configuration instructions are provided.
- Information: Wireless Network Configuration & Coverage
Zoom
Students Faculty & StaffZoom is a web-conferencing software that allows users to schedule and attend online meetings with computers or mobile devices. You can share audio, video, desktop and more with other participants.
- Information: Zoom