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Remote Desktop → iOS Instructions

The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.


Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.

iOS Remote Desktop Connection Instructions

Please note: The instructions below are an example of how to use the free version of the Microsoft Remote Desktop app These instructions are subject to change as Microsoft releases updates to the app. Actual steps will differ depending on which RDP app you decide to use.
  1. Open the Microsoft Remote Desktop App
  2. Tap the plus symbol in the upper right corner
  3. Tap Add PC or Server
  4. Tap PC Name
  5. Enter the name of the remote computer to connect to. Or check How to find my computer name
  6. Tap Done
  7. Tap Settings
  8. Tap Friendly Name
  9. Enter UMKC
  10. Tap Done
  11. Tap Gateway
  12. Tap Add Remote Desktop Gateway
  13. Tap Server Name
  14. Enter tsg.umkc.edu
  15. Tap Done
  16. Tap Save
  17. Tap Create Connection
  18. Tap Save
  19. To open the Remote Desktop Session, tap UMKC under Remote Desktops
  20. If you are warned that “the server certificate cannot be validated” tap Connect Always
  21. You will be prompted to enter your user name and password. Use the format UMKC Username@umsystem.edu in Domain\Username You may optionally choose to store the user name and password, but if you do so it is strongly recommended that you password protect your device.
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.

You are now connected!