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Remote Desktop → Mac OS X Instructions

The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.


Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.

Support Matrix

Please note: Before you attempt to connect to UMKC resources remotely, please make sure your operating system (Apple OS X) has all applicable security updates installed.

To connect to your campus Windows PC from a Mac you will need to use the Microsoft Remote Desktop application for Mac version 10.3.8 (or higher). If you are using a university-owned Mac, you may already have this app installed. Please contact the Technology Support Center or your IT Liaison if you have questions about using this software on a university-owned Mac.
Supported Default Icon Client Name
Microsoft RDP v10
Link to Download
Microsoft RDP v8
Apple RDC

Mac OS X Remote Desktop Connection Instructions

  1. Open the Microsoft Remote Desktop application
  2. Click the "+" icon
  3. Select PC
  4. For PC Name, enter the name of the remote computer to connect to. Or check How to find my computer name
  5. For User Account, click the dropdown to change the setting
  6. Click Add User Account
  7. For User Name, type UMKCusername@umsystem.edu in Domain\Username
  8. For Password, type your UMKC Username Password. Note: you will need to update your Remote Desktop settings every time you change your UMKC Username password.
  9. Click Save
  10. For Friendly Name, enter the PC name
  11. Click on no gateway to change the setting
  12. Select Add Gateway from the dropdown
  13. For Server Name, enter tsg.umkc.edu
  14. For User Account, click Use PC User account
  15. Select your UMKC username from the list
  16. Click Add
  17. Click Add again
  18. To initiate the connection, double click on your PC Name tile
  19. Click Show Certificate
  20. Click Always Trust to prevent seeing this warning again for the PC specified
  21. Click Continue
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.
You are now connected!